奧海Gwen Marie附近住宿

My family decided to stay here to celebrate my husband’s 40th birthday and my son’s 1st. We’ve stayed here before and while we overall liked our last stay, the room was a little tired and had some issues (eg a broken window that stayed open and resulted in bugs in the room). We were so excited for this momentous celebration and trip. Sadly, this turned out to be one of our worst hotel experiences. It took over two hours to get to our room from the time it was promised. I get that delays and mistakes happen but the staff were fairly cold, unwelcoming, and indifferent about our wait, especially given it was a hot day and we were carrying our 1 year old and luggage around. After finally getting into our room (the initial set of keys they gave us did not work…), we were not given the room type we reserved. The room was smaller than what we had booked with a layout that was not ideal for our family. The room was extremely tired and dirty - stains on the carpet, ripped couch, etc.. It was gross. Not worth what they were charging me. What made it so upsetting is that the staff were rude and completely unapologetic. Instead of taking any accountability, they tried to play it off like this was the room that I booked (even my eventual cancelation email had the room type listed correctly). The rude, dismissive, and unprofessional treatment, the long wait with a baby in tow, the wrong room, and a very old and dirty room was a very upsetting start to what should have been a joyous celebration for our family. Their “solution” was offering that the next day they would maybe try to give us another room but could not make any guarantee nor tell us what room they would switch us to. They gave no sincere apology for what a disaster the day had been for us. After lugging our baggage and one-year old around their grounds for 3 hours (after spending 5 hours traveling to Ojai) we had no interest in ruining another day being treated so poorly and feeling so upset about the trip. Pains me to say it because their grounds are gorgeous and I love Ojai - but I will never be returning back here again. This is a resort that does not value their customers (or clean, up-to-date rooms).

酒店完全失修。首先,接待處的人完全髒兮兮的,而且被介紹得很差。然後,房間。它有一張牀,離地板四英尺高:一個危險的環境,可能晚上需要上廁所,或者只是上下車。房間有一個臭烘烘的、舊的、工作不好的空調。我試着打開窗戶,沒有紗窗!!浴室太舊了,傢俱壞了,抽屜都打不開。房間的地毯超級髒,他們有的兩把椅子太髒了,我擔心把它們放在上面。房間應該是有書桌的,他們做到了:一張舊書桌,灰塵很大,很小,沒有椅子可以帶近去上班。毛巾和枕頭舊,有異味,有塊。早餐是我見過和體驗的最差的。這是我經歷過的最糟糕的旅行,這讓這些人感到羞恥。我在Expedia上看到了圖像,看起來還不錯。但現在我知道這是一套設置,他們提供的東西非常不同,質量很低。他們應該關閉這個地方!

We recently spent two nights in Ojai at Caravan Outpost, and absolutely loved every minute. The communications coming from them was fantastic. We were texted when our trailer was ready with instructions on which trailer was ours, how to get in to the trailer and phone numbers to contact if we needed anything at all. We arrived, parked on the street, and quickly found our beautiful airstream trailer tucked in some trees with a table and two chairs with an umbrella out front. We settled in and walked the grounds. Everything was spotlessly clean, there are games, cornhole and chairs out in the middle of the common area. There are bicycles with helmets available to guests and the bathrooms and shower rooms for guests too were spotlessly clean. Mr. B used the shower rooms as our shower in the trailer was to short for him. He said they were so clean and had everything he needed. Being short, I was able to use the shower in our trailer. Now to the trailer, so fun! It was clean, everything was well taken care of. On the dining table was a retro record player with some vinyl to enjoy. The bathroom had everything we needed and the bedroom was cozy and the bed so comfortable. The air conditioner worked well and we were more than comfortable in the trailer. Leilani, the camp host isn't on site all the time, we saw her both mornings and she was so friendly as was all the staff when on site. Leilani offered recommendations of things to do and places to eat. We had a ball, and loved every minute of our resort camping experience. Parking is on the street and never had a problem getting parking. We would absolutely stay again when in the area. Located on a side street in Ojai and easy to walk into town. We walked the bike path one evening to get dinner, and walked back through town, even stopping a few doors down at a Brewery and Winery to have an after dinner drink before turning in for the night.

We decided to go to Ojai for my wife's birthday on March 22, 2023. She thought it would be fun to stay in a place that was built the year she was born and so did I. The online photos and aesthetic are admittedly cool, but that where it ends. I get really peeved with a too cool for school” attitude in restaurants and other establishments in the hospitality space. That's this place. But aside from that vibe, there are HUGE issues with this “hotel” (motel really), chief of which are the PAPER THIN WALLS. Next is the bathroom. Remember. This renovation was done in 2020. So with Covid, wear and tear should be minimal by early 2023 when we visited. The bathroom door is made of particle board which was completely swollen and ruined by water damage from the shower that features a fitted glass wall that only covers half the stall. As a result water sprays all over the wall and floor and even if you try to use the bath mat, it's completely soaked after a shower. Poor, impractical design. The Daiken brand AC was also odd. I've used many mini-split systems, but this one did not feature a remote that operated as a thermostat. Sure, it had a temperature setting, but no readout out of what temperature the room was CURRENTLY at, so there is no way to know where to set the temp relative to that. The in-room coffee and tea consists of a kettle and instant coffee. No Nespresso or other coffee service found in other boutique hotels of this price range. I assumed they were encouraging us to come to the lobby to enjoy their coffee ”service” which features paper cups (okay fine) but no lids. Crazy. And Like seriously - do you think people aren't going to want to take their coffee away or back to the room? Where’s the kids?! Oh, and as a cherry on the top, add bad WiFi that only worked part of the time. Good thing our t-mobile data devices worked there. A cheap, ill-conceived cosmetic renovation does not a boutique motel make. Others have mentioned all of these things in prior reviews, so l'm not saying anything new here. Listen to them, and us. I don't know if there are better options in Ojai, but I know you should avoid the Capri.

We stayed in The Double Queen Bungalow room number 14. The pictures ARE NOT HONEST. They purposely made it look WAYYYYYYY BIGGER with manipulative editing of photos. So that’s a VERY Los Angeles slumlord type of thing to to. Exactly what we drove away from but here we are. The bed linens + pillow covers “looked clean” but smelled like stale dirty water + dirt & sweat not being properly cleaned & sanitized off the sheets from PREVIOUS STRANGERS. That was so gross to me. No excuse. I killed 4 spiders throughout the night that I noticed pop up all along my bed! Hell no. The shower didn’t work. We turned it on, it filled up the tub instantly & no matter what way we flipped the old (unmarked) switch for the drain, it WOULD NOT DRAIN. And the bath was clearly not cleaned before we got there as it had small bugs, dirt, dust, and hairs come up to the surface of the water that clogged up the tub. So we had to go back home DIRTY after all our hikes. Gross! The chairs & table right outside our window. FOR OUR BUNGALOW was taken over by three men who literally just rudely took it over while they had their own entire larger table for THEIR BUNGALOW. They LITERALLY FACED OUR WINDOW & had all these devices & phones FACING US. 2 women alone. They also had a big dog that was BARKING (violates policy) that prevented us from being able to take our senior dog outside to the restroom and stayed stuck in our rooms until those men left! Our senior dog turning 17 is THE REASON we came here! That was super disturbing & ugly to me. That’s not very Ojai. I wish the staff could have directed them to their own table but they did nothing. It’s not my job to make sure guests feel safe & have privacy they paid for. I feel like we are owed some of our money back for that but we didn’t want to make it a big deal as it we didn’t want more of our time ruined with possible retaliation or rudeness from the staff. So that’s why I’ll leave this honest review instead. There’s also a dude doing ****** in the open STEPS AWAY FROM YOUR ROOM on the sidewalk across the way. So we are definitely coming back to Ojai but NEVER coming back to this hotel. They need to lower their prices for sure. I feel like they care less about ppl who book less expensive (still too expensive) rooms.

這是一個很棒的客棧,位於主拖道的非常安靜的邊緣,步行即可到達這個古色古香的小鎮,可以到幾家餐廳和商店。我的第一印象是那裏非常安全。我從未感到Ojai的任何地方不安全,特別是在客棧。我經常深夜獨自去游泳池,所以感覺安全很重要!房間很好,很乾淨,並且有很棒的舒適傢俱。停車就在前門,所以很棒。我們是一個非常挑剔的團體,給人留下深刻印象,但對我們來說這是一次非常好的入住體驗。必須提及客戶服務。整個一週與員工的每一次接觸都是一次很棒的經歷。他們對我們俄亥俄人來說是第一次訪問歐海的豐富知識。他們照顧了我們的一切需求。我肯定會再次去那裏,因爲這是我們周圍所有美好的時光。強烈推薦Casa Ojai Inn!