We booked a stay at Accra through AAVacations. It was a giant mistake. The place itself is a rundown hotel with ineffective front desk staff who don't stand by their word. Our room wasn't cleaned 2 nights in a row and we had to argue with a very rude, unfriendly, dismissive front desk staff member to get it done on the 2nd night. One manager even took my complaint and did absolutely nothing about it. She looked completely disinterested.
The experience was so unpleasant that we decided to check out 5 days early and go elsewhere. The night we decided we'd be checking out the next morning, we spoke to someone at the front desk who told us that that was okay and they would advise AAVacations to refund us for the rest of our stay. The morning of checkout they sang a different tune, saying it was up to AAVacations to make that decision. I contacted AAV upon returning home and they said the resort is refusing to okay the refund. Finding out these people can't be trusted was absolutely no surprise to me.
The rooms are very old and dated with lime or calcium buildup in the shower heads, dysfunctioning AC, closet doors falling off, a leaking toilet, and outlets that didn't work just to name a few. The gym is run down as well with lots of janky equipment. The property wifi was also really bad. There was even a smoke detector low battery beeping throughout the night and we heard it throughout the morning as we checked out.
There are many nice places in Barbados. Accra is not one.
翻譯