Things didn't start off well, to be honest. The guy at the front desk ”couldn't find” the reservation and we spent a good five minutes discussing this with him while showing him confirmation numbers, credit cards, etc. Finally he decided to look in a drawer and miraculously found the reservation. Then I requested a wake up call for 3 hours later which actually came the next morning. I DID make sure to request the call for zwansig Uhr and not for acht Uhr. Aside from these two errors, though, the hotel was great. The room was spacious, more than enough bathroom towels and the breakfast buffet was fantastic. Props to the breakfast crew for letting us eat when we showed up later than we should have (I think we walked in 5 minutes before it was to shut down). They didn't hurry us out or make us uncomfortable, they just let us eat and even told us there was no need to hurry - because we were hurrying. The front desk staff after our check in were great. Extremely helpful and knowledgeable about the local area and went above and beyond to assist us.
1 評價