I intended to stay for consecutive nights but accidentally made two separate bookings. Fortunately, the staff handled the situation very professionally and allowed me to stay in the same room, which I greatly appreciated.
However, the room was not cleaned at all between the two stays. There were no fresh towels, the glasses and trash remained untouched, and only the bed had been made. To my surprise, I even found a cleaning rag under the desk. Given the condition of the room, I regretted not checking out and checking in again.
It was disappointing, especially since the staff service had been excellent.
訪訪客用戶Hotel location is very convenient for the central shopping area of Offenbach (Marktplatz). The walk to the centre passes by a small park (Martin Luther) which offers a small lake hosting a number of different types of birds.
Hotel rooms are spacious with large tv and spotless daily room service. Reception is courteous and helpful. Some rooms overlook a quiet grassed courtyard with a fountain in the middle.
Summarising, an excellent hotel for a short stay.