克萊姆森塞涅卡希爾頓Tru飯店

Very clean, extremely friendly

When arriving to the property, I had alot of issues checking in. I booked through a 3rd party and that seemed to be difficult for them. I told the front desk I had a reservation and gave them my name and ID. I was then told to insert my card for the incidental charge and when I did, the charge was for over $500, which did not go through on my card. I then asked the guy what that was for and he was booking me for a room instead of pulling up my reservation. After getting all of that corrected, everything was good to go

Rooms were not ready for check in 3 hours past the normal check in time of 3:00 due to “short staffing.” 1 of the 2 elevators was “out of service “ during a very busy college move in weekend . Ran out of things during breakfast including coffee. We won’t be back.

The room size is very small. The air conditioning did not work to the expected levels meaning the room was so humid that the towels would not dry. We were only given two towels for two people. We were given 2 cups for two people. there is no closet, So no extra blanket. If you want ice and freshwater, you need to go to the first floor.

Super clean great customer service! Matt and Valerie are INCREDIBLE! Had some great conversation and they were very welcoming! Thank you!

Spent another great weekend at Tru Seneca for the Clemson/SMU game. As always, the GM (Mr. Valentine) and his staff were courteous, attentive, and personable. Our room was clean and the beds were exceptionally comfortable. Great stay all around.