歐申賽德華美達飯店

Super friendly! You can tell the owners are really invested in improving the quality of this hotel.

我向 Trip.com 申請退款。 目前還沒有解決。 我在晚上 10 點最後幾分鐘預訂了房間，因為那是距離我參加生日派對的朋友家最近的酒店。我沒有開車回洛杉磯的家，而是決定住在一家酒店，我在辦理入住時告訴了前台人員。 我進了房間，冷氣開著，房間裡有股難聞的味道。由於已經很晚了，我試著忽略，但我無法入睡，打電話給前台。工作人員表示，他們剛剛對那個房間進行了深度清潔，地毯可能還濕著，所以才有味道。我要求他退款。他告訴我，他會檢查另一個可用的房間，如果房間沒有氣味（他說房間也進行了深度清理），他會打電話給我。他沒有。已經是半夜了，我別無選擇，只能留下來。 他說他會給早班人員留一張紙條。早上，前台人員向我道歉，並告訴我，業主會在Mobday聯絡我。我給店主留下了一張紙條並獲得了一張照片副本。 作為華美達集團酒店，他們不應該將任何有這種條件的房間出售給任何人。

El servicio en la recepción fue malo, además no había wifi

The beds were more like box springs. My side had divot showing obvious use, and every time anyone moved the rest of us heard it. The walls are thin. We heard everything outside our door. The room itself was dated. But if you’re just looking for a “get there,” no frills place for a night, then it will be fine.

I reserved 3 night stay for my tenant. I gave the supervisor my information as I am the one paying for the rooms because my tenant has the cancer. The supervisor calls me and tells my more than 2 occasions that my tenant doesn’t look like she cancer. On top of that she said “those people” are known to cause normal wear and tear and there will be an additional cost. She yelled at my tenant to take the stairs and not the elevator. Mind you my tenant showed her proof she was disabled. She made my tenant very uncomfortable and refused to give us her supervisor information.

Bien en general pero algunas cosas por mencionar por si le es util a slguien mas: la recepcion es basica, un ambiente pequeno y minimo. No hay cafe de cortesia ni nada adicional. La habitacion no tiene ventilacion natural y se siente un fuerte olor a productos de limpieza. La propiedad tiene un aspecto a motel. Para una noche de paso podria estar bien. Se puede ir caminando por unos 15 o veinte minutos para llegar al pier o a la playa.

Not the worst place to stay but also not the best. Room was clean. Beds were not the most comfortable but okay. Rooms smelled a little of smoke but I don't know if that was from recent usage or just old musty smells.