瑪爾格麗卡維爾比洛克西度假村

I booked with trips.com and it specifically says deluxe room with balcony vs standard room with balcony . I spoke with manager concerning this and she said show me the email or go to trips.com . I tried to pull it up but it find not and I clearly told her I paid more for the room and she said , the room I wanted was cheaper but did not honor it . She told me the price change if I changed it .. I have worked for hospitality over 15 yrs and never encountered someone not so accommodating .

Food overpriced and not great quality Kids gaming area not functional and long wait lines to determine points balance and redeem points Check in process needs to be evaluated Not a good experience this visit.

Hotel was nice. Nice location, friendly staff, amenities were so-so. The suite booked was not as impressive as what I usually am accustomed to and I don’t mean beyond expensive but it lack a suite experience to me,

The hotel stay was ok I just didn’t like the rust stain in the bathtub and my other room had a bug crawling in the restroom

Service was fine. Thought we booked a room at a ****** instead we got a family hotel. Looking for a romantic holiday instead I got kids running up and down the hall, loud music being played outside, and generally a lot of noise. We got a handicap room though we’re not handicapped. The bed was uncomfortable and no blanket on the bed. The a/c blew in our faces all night and both of us woke up with sniffles. We used no part of the facilities. We went next door to ****** and went to dinner at an outside restaurant. Left early the next morning and ate breakfast elsewhere. Overall a very bad experience!

Great stay perfect location