上特勞恩親子飯店

Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort. However, I was quite disappointed with the wrong information in trip.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, trip.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course. It was totally unfair that because of the wrong information in trip.com, we have to pay for 2 other rooms that we didn't need at all. I am asking for compensation from trip.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.