Very attentive service, especially from front desk stafff Thejan who is passionate about his job. He's also cheerful and took good care of his guests. Glad to have Lakshan as our guide to the waterfall and our tea plantation experience. Chef Morgan cooks amazing Sri Lankan food and also very fine western cuisine. The rest of the staff were very attentive as well.
訪訪客用戶The hotel is ok for folks passing through town. It has the feel of a B&B but the service of a hotel. Staff was friendly. The room was clean but dimly lit. The bedding had some stains and was a bit tattered. The temp got pretty cold at night but that is just a warning to anyone traveling in Nuwara Eliya and not a reflection on the hotel.
I saw some of the other rooms they had and those were much better. We stayed in the Rose room, which they said was the delux room, but the other rooms looked much nicer.
Breakfast was nice. This is a no frills hotel. Not luxury but still pretty good.