皇家山峰別墅

皇家山峰別墅的評論

皇家山峰別墅

13/1/c, Bakers Farm, Mahagasthota, Nuwaraeliya, 22200 努沃勒埃利耶, 中央省, 斯里蘭卡查看飯店詳情
皇家山峰別墅
皇家山峰別墅皇家山峰別墅皇家山峰別墅
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1晚

皇家山峰別墅的真實房客評論

8.1/10
很好
26 則評論
驗證過的評論
位置8.1
設施8.1
服務8.1
衛生程度8.1
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所有評論(26)
好評(19)
附有照片/影片的評論(2)
負評(2)
訪客用戶
豪華房 禁菸
入住於 2024 年 1 月
家庭出遊
4 則評論
10/10
超棒
發布於 2024 年 2 月 12 日
很有情調的一家民宿,清晨,現在陽台便可以看到茶山的風景和小鎮的風貌,一連住了兩天,感覺不錯。剛好朋友送了花,插起來放在陽台,很愉快的入住體驗。
Shweta L
豪華房 禁菸
入住於 2024 年 9 月
夫妻/情侶出遊
5 則評論
10/10
超棒
發布於 2025 年 1 月 24 日
Villa Mount Royal is conveniently located, offering easy access to Nuwara Eliya's main attractions, such as Gregory Lake, Hakgala Botanical Garden, and the tea plantations. Despite its proximity to town, it feels wonderfully secluded, making it an ideal spot for relaxation. The rooms are spacious, tastefully decorated, and equipped with modern amenities. I particularly appreciated the large windows that showcased the surrounding natural beauty – waking up to misty hills was truly magical! The beds were comfortable, and the bathrooms were spotless, with a supply of hot water to beat the chilly weather. The villa has a cozy common area with a fireplace, perfect for unwinding after a day of sightseeing. The garden is well-maintained, providing a peaceful spot to enjoy your morning tea or coffee. Free Wi-Fi was available, though I recommend disconnecting for a while to soak in the tranquility of the setting. The on-site restaurant served delicious, freshly prepared meals. Their Sri Lankan breakfast was a highlight – hearty, flavorful, and made with love. The staff was accommodating to dietary preferences, ensuring a delightful culinary experience. Villa Mount Royal is a perfect choice for those seeking a blend of comfort and natural beauty in Nuwara Eliya. Whether you're a couple looking for a romantic getaway or a family in need of a peaceful retreat, this villa ticks all the boxes.
翻譯
Sylvain Jean Marie
豪華房 禁菸
入住於 2024 年 11 月
家庭出遊
3 則評論
2.0/10
發布於 2025 年 1 月 1 日
Horrible place to stay
翻譯
Dara_buk
入住於 2024 年 3 月
夫妻/情侶出遊
6.0/10
發布於 2024 年 4 月 14 日
We usually stay in chain hotels but based on reviews decided to stay here for a change and felt it was a mistake. Stayed for two nights and had very inconsistent experience. The location is bit away from city and next to tea plantation. The last 150M road is in bad shape. The check-in was fine. We had booked room with double bed, but the one we got had extra bed and no space to move around. We asked them to remove and they said they will do it tomorrow, that tomorrow never came. The Balcony was facing roof of another house blocking the view. We asked if we can get something with better view, the answer was again "tomorrow", which never came. What we liked was taking walk in tree plantations in the evening as those were next door. The listing mentioned tea/coffee maker in the room and also Air conditioning which was missing. while we didn't require it, there was a heater. When we asked for tea/ coffee maker, first it was refused, but after pointing out that they have it in their listing, they served tea, Had to follow up even for Water Bottles which were supposed to be provided daily. The food was good. You need to pre-order and they make it, not everything is available every day so be ready to make adjustments there too. The shower is nightmare, pressure was inconsistent and water will suddenly get cold and suddenly too hot. Not sure if this was based on someone else using shower at the same time. Overall based on our habits of staying at Chain Hotels, we will prefer to not opt for such options in future.
翻譯
住宿方回覆: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team.
Exploration497493
入住於 2024 年 3 月
夫妻/情侶出遊
6.0/10
發布於 2024 年 4 月 1 日
This place could be good but too many things let it down. On arrival we showered only to flood the bathroom, this was disappointing but the staff were very attentive, changed rooms for us when it couldn’t be fixed, then shifted us back a little later as it was rectified. And it is the best room in the place. But, no flyscreens or air conditioning makes for very disrupted nights. On the second night we left the room door open (we were the only guests) to remove the stuffiness. Breakfast was terrible, with the fruit looking like the leftovers from the previous day. I understand places are struggling but certain basics can’t be overlooked.
翻譯
住宿方回覆: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team.
Игорь Т
入住於 2023 年 9 月
夫妻/情侶出遊
8.0/10
很好
發布於 2023 年 10 月 9 日
Добрый день. Заселялись в отель -были единственными гостями. Нам показали два номера на выбор. Номера не большие: спальня и душевая с туалетом. Но с высокими потолками. В спальне большая кровать, шкаф, зеркало, тумбочки и проход вокруг кровати. Окна большие. В хорошую погоду очень светло и солнечно. Есть строительные недостатки, например в душе пол без уклона к стоку, после душа вода везде и не уходит. Из-за сырости местами на стенах плесень. Персонал очень дружелюбный. Стараются выполнять пожелания гостей. Что нам не понравилось, то что в номере нет электрочайника. Приходилось каждый раз спускаться со второго этажа на первый, на кухню к повару за кипятком. На завтрак кормили нормально. Конечно не как в европе шведский стол. Последовательность подачи блюд удивила. Сначало принесли кофе, потом фрукты, потом тосты, масло и джем, кстати джем очень хорош, потом основное блюдо: два отварных яйца с салатом и две сосиски. Кстати сосиски размером с пальчиковую батарейку. Пока всё это поешь кофе уже холодный. Но это мелочи. Главное что в номере был обогреватель, потому что в сезон дождей сыро, а ночью температура в районе +15°. Также на кровати заправлено в пододеяльник синтепоновое одеяло. В общем спать было комфортно. Столовая с очень большими панорамными окнами из которых вид на горы и чайные плантации. В целом удобно и уютно.
翻譯
住宿方回覆: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team.
Wander10810308210
入住於 2023 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2023 年 9 月 26 日
Оставались в этом чудесном отеле на 2 дня. Все очень понравилось. Везде большие окна с шикарным видом. Номера чистые и комфортные. Персонал очень добрый и вежливый. Еда вкусная. Местоположение отличное. Есть бильярд и зона отдыха. Большая парковка. Нам все очень сильно понравилось. Всем рекомендую!
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
Marion C
入住於 2023 年 11 月
夫妻/情侶出遊
10/10
超棒
發布於 2023 年 12 月 4 日
Super hôtel! Accueil chaleureux et sympathique! Le staff est vraiment bienveillant. Super petit dej! Très bien situé à 5 min du centre ville, Et très propre! Merci, On a adoré, On recommande vivement!
翻譯
住宿方回覆: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team
訪客用戶
入住於 2023 年 7 月
其他
10/10
超棒
發布於 2023 年 8 月 22 日
Without doubt one of the favorite hotels I stayed during my time in Nuwaraeliya ! Upon arrival we were warmly welcomed by the staff and manager. The staff and the manager were extremely friendly, The restaurant very flexible (appreciate this!) The restaurant waiter deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. Thanks for your hospitality and will be back soon!🙏
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
訪客用戶
入住於 2023 年 7 月
其他
10/10
超棒
發布於 2023 年 8 月 16 日
Good place to spend quality time .best service and happy to stay .Memorable experience and its an unforgottable one .I had a very happy times there and added another momenta to my lifetime to be noted
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
訪客用戶
入住於 2022 年 12 月
家庭出遊
8.0/10
很好
發布於 2023 年 1 月 12 日
Its a luxury hotel to visit and i highly recommend this hotel for family visits. Good service,quality food,friendly staff,comfortable rooms and nice,clean and tidy place.wijerathnaThe view was awawesome.Good management. Thank you villa mount staff for you great service.good job and congrats
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
訪客用戶
入住於 2024 年 10 月
其他
8.0/10
很好
發布於 2024 年 11 月 23 日
An amazing property overlooking farm land, misty greenery and an old school. This place has everything you could need during your stay. Also the comfiest beds in Sri Lanka and well furnished rooms. Vnod is a lovely host too. I highly recommend staying here
翻譯
44Vanessa
入住於 2024 年 7 月
夫妻/情侶出遊
2.0/10
發布於 2024 年 8 月 30 日
This hotel is not as advertised and the description urgently needs to be updated. The facilities and services listed are not available and the rooms are in need of urgent repair. Things were either broken or did not work. The staff tried to assist but were unable to resolve the issues.
翻譯
住宿方回覆: Dear Guest, Thank You for Your Comments. We apologize for the Problems that you encountered during Your Last Stay and we Assure You that we will be looking into Each Point that You Have Made. If it is Convenient, we would like to discuss Your Experience Further, So that we Might Learn More about How to Improve Our Property and Service for You and Our Other Guests. Please Feel Free to Contact Us at the Office Number. Thank You for Staying With Us, and We Look Forward to another Chance To Serve You. Best regards, Villa Mount Royal Team.
CRISTINA N
入住於 2024 年 2 月
家庭出遊
8.0/10
很好
發布於 2024 年 3 月 7 日
If you plan to visit Nuwara Elyia then Villa Mount Royal is a must. Such a peaceful & beautiful place, just a few yards from the Pedro Tea Plantation. We stayed 6 nights at this location and made o lot of trips in the tea fields. The staff is very friendly, always willing to help with anything we needed during our stay,. The room was very clean and the breakfast excellent. We wanted to have Sri Lankan breakfast and were spoiled every day with local specialties. Thank you for the beautiful days we spent here.
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.
priyanth1994
入住於 2024 年 1 月
獨自出遊
10/10
超棒
發布於 2024 年 2 月 18 日
Perfect stay, with good views of Nuwar Eliya and friendly service who show great hospitality and are always happy to help out if you need any help. You also have a pool table on the top floor and heating in case it gets cold during the night. Will definitely return to this place for my next Sri Lanka visit!
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to review our Property, Your comments are very much Valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to Investing In our Property will continue. We look forward to seeing you on your next trip in Nuwaraeliya. Best regards, Villa Mount Royal Team.