住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our spacious rooms, friendly team, and convenient location near Legoland.We sincerely apologize for the cleanliness issue you encountered, particularly the unused toilet paper in the bathtub. This does not reflect our usual standards, and we will address this matter with our housekeeping team to ensure it does not happen again.Your comments are valuable in helping us improve, and we hope to have the opportunity to welcome you back for a much better experience.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Valued Guest, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient, just an 8-minute walk from Legoland and surrounded by great dining options. We're glad that you appreciated the fully equipped room and the cleanliness of the facilities, as we strive to ensure a comfortable environment for all our guests, especially families traveling with little ones. The infinity pool is indeed a highlight, and we hope you had a chance to relax and enjoy it.Your feedback is invaluable to us, and we look forward to welcoming you and your family back for another memorable stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Ms Kayla, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Valued Guest, Thank you for your feedback! We're thrilled to hear that you enjoyed the view of Legoland from your room balcony. It’s also lovely to know you had a positive interaction with our front desk staff. We appreciate you taking the time to share your experience, and we hope to welcome you back soon! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Valued Guest, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our spacious rooms, swimming pool, and children’s room, as well as the convenience of having a 7-Eleven just downstairs.We appreciate your feedback regarding the corridor ambiance. Your comments will be shared with our management team as we continually work to improve our guest experience.We hope to welcome you and your family back to Somerset Medini Iskandar Puteri for an even more enjoyable stay in the future.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
訪客用戶
行政一室公寓
入住於 2025 年 1 月
家庭出遊
16 則評論
10/10
超棒
發布於 2025 年 5 月 2 日
這家酒店地理位置非常好,去樂高樂園很近。酒店服務也很好。
住宿方回覆: Dear Valued Guest,Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our hotel conveniently located near Legoland and appreciate your detailed directions, which will surely help future guests navigate the area more easily.We apologize for any confusion regarding our building layout, and we’re working on improving signage to make it clearer for our guests. Your input about the room environment is valuable, and we will consider it as we continue to enhance our facilities.Regarding the Starbucks on the second floor, the prices for Starbucks products are indeed indicated on the price list, and we encourage our guests to review this to avoid any misunderstandings.Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future for an even better experience.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Shiqiyu
尊貴一室特大床房
入住於 2024 年 12 月
家庭出遊
12 則評論
10/10
超棒
發布於 2025 年 1 月 26 日
很棒的酒店,定了好幾次了,非常適合來Legoland 入住.
住宿方回覆: Dear Mr Shiqiyu, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
住宿方回覆: Dear Mr Lee, Thank you so much for taking the time to share your positive feedback! We’re delighted to hear that you enjoyed your stay with us and found our location convenient for accessing Legoland and nearby dining options.It's wonderful to know that you appreciated the cleanliness of the room and the smooth check-in and check-out process. Your recommendation means a lot to us!We hope to welcome you back soon for another enjoyable stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service