Had one of the worst experience with this booking. We arrived at the property, called the number given to collect the key. Not only was there no one answer our calls, the whatsapp messages remain unattended. After half hour of wait, we decided to leave and booked another property.
What made matter worse was Trip rejected my claim the next day, citing the property owner had rejected this refund. There was limited investigation on this, and if so it was completely one sided.
Overall I feel like this was a scam. Avoid this property at all cost. Furthermore, do note that Trip is completely unreliable in protecting clients interest and deposits. I will move to other booking platforms in future.
翻譯