To be honest, the reason why I came back to this hotel is because I can accumulate Accor points. The bar serves no beer, no wine... I wonder why the hotel still has a bar, just to serve coffee, tea or juice. If you want to keep an European standard, this is unnaceptable! When I arrived, I asked for an iron to fix the shirts which were folded in my trolley, and it was denied. Business travellers often need this kind of service, therefore it is unaceptable to deny borrowing an iron to a business customer. Floor cleanliness in the room was bad, I wonder if it was vacuum cleaned at all.
翻譯