梅斯特拉爾飯店

Es war toll. Lage, Essen, Personal war super! Kommen gerne wieder

Siamo stati in agosto.L'hotel ha molti servizi, le camere sono comode e pulite, personale gentile, la colazione varia e abbondante, il ristorante discreto , a buffet e internazionale, ma molte cose precotte , esempio salmone alla piastra secco , piatti di pasta stracotta , antipasti fatti con avanzi del giorno prima, si capiva che non c'erano cuochi italiani .

We currently staying in Aminess Maestral and we are not happy at all. I don't even know where to start. Sunbeds by the pools are always occupied, you have to come to occupy them already at 8am, otherwise you have no chance of getting them. It doesn't say anywhere that it's a public place, so it's incredibly busy. Sunbeds are occupied by people who are not even staying at the hotel. So basically you can rent a cheap Airbnb in the city and come to use the hotel's services. People camp on the grass here with their own food !!! And it is extremely noisy here. The toilets at the infinity pool are so dirty, that we have to go to the hotel to use the toilet, which is also not ideal. As hotel guests, we have no privacy here, only in the room, which is also terribly small. Breakfast or dinner, always many people in the dining room waiting in line,food is mostly cold. Yes, there is a lot to choose from, but it's always the same. The whole week I see the same food! The manager is super kind and tries to help with everything - especially with sunbeds, but with such a number of people, it is simply not possible. The gym starts at 8am! So by the time I am done, I have barely time for breakfast. We are here with our children and parents and we were really looking forward to this holiday together, but instead we are in a bad mood and disappointed with everything. We are supposed to be here for another 8 days, but we are thinking about leaving sooner, which has never happened to us anywhere.