Room 327, dripping faucet and slow tub drain and was cool despite thermostat settings. 3rd day set Heat to 74, and was 54 degs upon return blowing Cold air. Was offered more blankets since no other rooms. Desk clerk witnessed the problem and then found another room 310. Called GM expecting a comp night, or IHG points, etc. for my trouble. She said the thermostat was now working, and I should have told them earlier, like it was my fault and she did nothing, nor was even apologetic. Customer service is lacking, and the property a bit "tired". I will never stay there again, nor will my biz colleagues.
翻譯