里士滿房子旅館(Richmond House Lodge)

It is a nice comfy place and the host was helpful

廁所壞了，馬桶座圈上面有人的糞便，床上用品很髒，臥室的窗戶壞了。樓下走廊到處都是蒼蠅。我希望盡快採取行動。我會喜歡我的改革。它在網站上發布了什麼廣告？而你在現實生活中看到的卻是不同的。我不高興，我想要回我的錢。我要賠償 沒有加熱器

你應該不惜一切代價避開這個地方。業主是最不誠實的。您應該意識到他們根本無法很好地溝通。如果您的預訂有任何問題，嘗試與他們聯繫是非常困難的。

Drove up to the property and decided against it. Did not want to risk my car and my possessions.

Dont try this place! Its not even namned Richmond House Lodge on the building, its named Harmony Haven and has old ratings that says its got 8,9 points in Great Review from year 2017 and there is also a FHR rating on 5 but they dont even serve food! You dont get information on wich room you have been given, mine was called Amity Suit ;-) My room was supposed to have a double bed, it was a small 80 cm bed with used sheets. It smells mold in the toilet and its very noisy from outside. It was hard to get in contact with the staff and there was kids screaming and rumbling all night. Only positive thing was that the TV worked.

It was so disgusting. I called the property on the day to let them Know that we are on the way . I was told that he couldn't find my booking . I tried to give him my reservation ref he refused because he said there’s no available room anyway. He told me to contact the hotel. Com to ask my refund and he cut me off. That was so rude. I end up paying expensive for our accommodation in that night because it was too late and most of the hotels are fully book

Couldn't get in after booking. Front door locked. No front desk. Phone unanswered. Hopeless.

Me and my partner booked Richmond B&B as we had tickets to a gig at Rock City. Graham is very welcoming and we had a wonderful stay. We started in the Derbyshire suite and yes it's small but is a B&B and to us we couldn't fault it. Bed was extremely comfortable and for me a big bonus, so we're the pillows. Tea and coffee facilities in the room and a fan both a nice touch. Fish tank in the bathroom was a nice surprise. The only issue with the room and this is not stunning Graham could help, at 6'4 my partner was a bit too tall for the cabin shower but it have me a good giggle, toiletries provide and body lotion also in the bathroom. Communal lounge and garden we didn't use but nice enough. Breakfast was very nice and Graham made sure everyone was enjoying it and had plenty. It's a shame Graham in leaving the world of B&Bs shortly as his place is a hidden gem a stone's their away from Nottingham and he is the reason it's a gem!

Me and the other half were in Nottingham overnight as we had come for a festival. I had spoken with the proprietor Graham days before and he'd kindly allowed us to check in early. He warmly welcomed us and gave us all the information we needed. Our room was finished to a high standard and was clean. We felt very relaxed in our room and would recommend to anyone. We chose not to pre-order breakfast as we did not know whether we would be awake in time. After the lovely smells of food the next morning and an early wake. We instantly regretted our decision. I will stay here again on my next visit to Nottingham