YYGuptaMy stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience.
Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention.
Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center.
Additionally, the responsiveness and attentiveness of the service team were impressive.
AAMAingeA lovely hotel, across from river moorings, and in a peaceful setting. The Staff were very helpful, even carrying my case up the quirky staircase.The room was clean, with good decor, and facilities. The en-suite had a bath and shower, which was a bonus. The only downside was limited plug sockets, but it was a minor issue.
The hotel itself is welcoming, with some low doorways and corridors, adding to the original features. And despite a mix of old/new decor as they continue to make improvements, it had a very relaxed atmosphere.
Breakfast was lovely, well-cooked with lots of flavour (great bacon and sausage!) We didn't use the bar, outdoor seating or garden, but the Kids Play area looked fun!