Room 8 above reception, the bed was really squeaky and barely held together.. needs to be replaced 🙄 sooo bad but comfy enough for a restful sleep.. everything else pretty good.. easy and pleasant place
My stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience.
Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention.
Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center.
Additionally, the responsiveness and attentiveness of the service team were impressive.
Looks a little run down outside and quite dated inside.
We spent one night in a twin room which was reasonably clean however i would suggest they upgrade the mattress protectors. Nice little complementary tray with water, tea coffee sugar and biscuits.
Staff on reception were very friendly.
We didn't eat in the restaurant so can't comment.
Overall stay was good.
訪訪客用戶Lovely hotel, pet friendly ( treats and water on arrival) and excellent staff. Especially the bar and reception staff. Thank you for making our stay so easy.
訪訪客用戶The room was very cumfortble and clean. The little kitchen and fridge was very useful. The bedding was new and clean. The reception was freindly and professional. The hotel is ideally located next to the old city core and high street.