The beds were very soft and uncomfortable, with multiple car alarms going off all night. the pool and changing room were dirty and the jacuzzi wasn't even working.
One of the bar staff was just plain rude and everything was an effort, most of the staff didn't know about the offers that were on and we had to explain them to them, and even then, they got it wrong, so we just gave up in the end.
Upside food was good, and a good location to visit Harry Potter Studio Tour which the main purpose for our stop over.
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