北安普敦設有游泳池的飯店

我想對您在最近入住期間的出色服務和友好表示誠摯的感謝。從我到達的那一刻起,我感覺非常舒適和歡迎。 牀非常舒適,房間不僅令人愉快,而且隔音非常好,可以安靜地休息一晚。我特別讚賞能夠打開窗戶快速呼吸新鮮空氣。 此外,我非常喜歡美味的早餐,包括提供的美妙的素食選擇。它使我的早晨更加愉快。 總的來說,我在北安普敦市中心酒店的經歷讓我對北安普敦的訪問真正難忘。我可以自信地說,下次我在該地區,我會再次入住貴酒店。 再次感謝您的出色熱情好客。

非常好的住宿體驗，早餐很棒，唯一就是離市區遠了點，適合租車出行的旅客。酒店前台可以幫忙叫車，還算方便，需要等15-20分鐘通常

除了牙刷牙膏和拖鞋，毛巾以外，其他東西都有，房間床也還舒服，熱水充足，房間裏不冷，當天氣温大概4-10度。前台人員態度友好。地理位置優越，距離安普敦火車站走路5分鐘，我們早上去愛丁堡坐火車很方便

Although greeted with a welcoming smile by the first receptionist that greeted me on my arrival, I can honestly say this is the worst place I have ever had to stay. I found multiple hairs across the whole room. Laminated menu that was dirty on a dresser offering the dinner menu for downstairs. Only positive I found were the cheap biscuits offered with the tea bags in the room. Very dated with damaged furniture, walls and curtains. Opened the curtain in the morning and the whole thing fell down. Shower was so filthy I didn’t use this. Hairs and what appeared to be eyelashes on the floor. The toilet roll that was spare behind on the toilet was unused however dirty. Bedside lamp shade was filthy. I was booked to stay here on a business trip and felt the cleanliness was at such a low, I did not try the breakfast that I had paid for after having an awful nights sleep. Road noise is loud yes however would not say this impacted my sleep at all. When I checked out very early the next morning, the receptionist (a different one this time) was dealing with another guest complaint when I was checking out and said “okay, anything I need to know” so I alerted them to the curtain and hooks that had fallen down. She appeared unbothered as I left swiftly. The overall cleanliness and condition of this hotel was the same throughout as I found within the hotel room itself. A real shame when it was £110 for the night and was booked last minute with local other larger chain hotels fully booked. An experience I can genuinely same made me feel very uncomfortable.

Earlier today, I had an exceptional experience with the customer service at Holiday Inn Northampton. I was unable to reach a colleague over the phone, so I contacted the hotel for assistance and was connected with Anya who was incredibly helpful and understanding. She promptly checked on my colleague, provided me with the necessary information, and even offered to relay a message. Anya’s efficiency and professionalism made a stressful situation so much easier. Highly recommend Her outstanding service!

我們一年沒有到這個美妙的酒店,儘管去年預訂了幾次,但生活卻受到了阻礙。我們每隔幾個月就來這裏5年。當我們到達這裏時,就像回到家人一樣。工作人員基本上沒有變化,這證明了管理層和工作人員的奉獻精神。一如既往,所有的工作人員,服務和食物都很棒。我們仍在酒店,將我們的住宿延長了一晚,我希望我們可以住更長的時間,但生活正在召喚。我們感謝所有工作人員(太多了,無法命名),我們不會離開它,因爲下一次住宿的時間很長。對不起!