Northamptonshire Ironstone Railway Trust附近住宿

Although greeted with a welcoming smile by the first receptionist that greeted me on my arrival, I can honestly say this is the worst place I have ever had to stay. I found multiple hairs across the whole room. Laminated menu that was dirty on a dresser offering the dinner menu for downstairs. Only positive I found were the cheap biscuits offered with the tea bags in the room. Very dated with damaged furniture, walls and curtains. Opened the curtain in the morning and the whole thing fell down. Shower was so filthy I didn’t use this. Hairs and what appeared to be eyelashes on the floor. The toilet roll that was spare behind on the toilet was unused however dirty. Bedside lamp shade was filthy. I was booked to stay here on a business trip and felt the cleanliness was at such a low, I did not try the breakfast that I had paid for after having an awful nights sleep. Road noise is loud yes however would not say this impacted my sleep at all. When I checked out very early the next morning, the receptionist (a different one this time) was dealing with another guest complaint when I was checking out and said “okay, anything I need to know” so I alerted them to the curtain and hooks that had fallen down. She appeared unbothered as I left swiftly. The overall cleanliness and condition of this hotel was the same throughout as I found within the hotel room itself. A real shame when it was £110 for the night and was booked last minute with local other larger chain hotels fully booked. An experience I can genuinely same made me feel very uncomfortable.

強烈推薦這家酒店 設施：我們住的時候還在整體完善中，吧枱還未開放，前台人員很熱情，休閑區辦公區很好 酒店早餐很豐富 環境寬敞，乾淨衞生 周邊的超市餐飲店特別多，選擇多，地理位置不錯！安靜中有熱鬧，喜歡！

Came to a group meeting stayed overnight the hotel is like brand new despite being open 5 years , spotlessly clean the few staff we encountered were very helpful and welcoming . It’s surprising such a modern build has no air con or usb ports for laptops etc. It must be remembered that the hotel is located on a university campus and if sleeping with windows open students are not the quietest and very nocturnal! They are shouting and talking loud throughout the night ! They never seem to sleep!

非常乾淨,佈置精美的酒店。地理位置優越,適合參觀市中心和皇家&德納蓋特劇院。聖斯蒂芬斯多層停車場隔壁,所以它勾選了所有的箱子。對我們的房間和所提供的服務感到滿意,自助早餐也很棒,所以早餐後離開了餐廳,非常滿意。如果我們回到北安普敦,肯定會再次使用這家酒店。

我們一年沒有到這個美妙的酒店,儘管去年預訂了幾次,但生活卻受到了阻礙。我們每隔幾個月就來這裏5年。當我們到達這裏時,就像回到家人一樣。工作人員基本上沒有變化,這證明了管理層和工作人員的奉獻精神。一如既往,所有的工作人員,服務和食物都很棒。我們仍在酒店,將我們的住宿延長了一晚,我希望我們可以住更長的時間,但生活正在召喚。我們感謝所有工作人員(太多了,無法命名),我們不會離開它,因爲下一次住宿的時間很長。對不起!

Earlier today, I had an exceptional experience with the customer service at Holiday Inn Northampton. I was unable to reach a colleague over the phone, so I contacted the hotel for assistance and was connected with Anya who was incredibly helpful and understanding. She promptly checked on my colleague, provided me with the necessary information, and even offered to relay a message. Anya’s efficiency and professionalism made a stressful situation so much easier. Highly recommend Her outstanding service!

我們在去南漢普頓遊輪度假的路上住在這裏,酒店相當不錯,位置相當好,它有自己的餐廳,也是早餐區的兩倍,早餐由工作人員提供,非常棒,因爲您選擇什麼你想要從熱食菜單,但也可以有歐陸式或兩者兼而有之 , 這家酒店的房間相當sp****,因爲浴室沒有吹風機,沒有眼鏡,浴室可以用剃鬚鏡,因爲很難看到或接近到主浴室鏡子, 房間裏有很多蜘蛛網和牆壁在很多地方標記,牀中間有一個腫塊,另一半沒有印象,對我們來說,蠟的優點是,我們的房間有一個溼的房間淋浴,我們可以停在前門附近,因爲我的妻子有殘疾徽章,工作人員非常友好,非常樂於助人,前台接待區的不錯接觸是免費的調味水,您可以在玻璃上爲自己服務,還有巧克力脆餅飲料等自動售貨機,如果需要,我將來會再次入住,價格合理。

房間很充足,服務也很好。遺憾的是,他們沒有在房間裏提供瓶裝水等基本設施。對於成本,你會認爲會提供 相當基本的成本。茶咖啡沒有提供額外的食物,儘管像餅乾等