凱藝套房飯店(Quality Inn & Suites Exmore)

When we arrived to the location, we were greeted but the staff who were friendly, helpful and efficient. When we got to our room, it was not what was pictured on their site. As soon as you opened the door the musty body odor smell hit you bin the face. There were chunks of thinks that looked like dried skin on the floor. The shower walls were stained and dirty. Both of the beds in the room leaned back toward the wall so you felt like your feet were elevated above your head. There were few places to eat and took a while and a bit of a drive back the way we came to find the Sage diner, which was good. For the over $250.00 a night for this stay, I would not recommend it.

The staff was awesome and funny. The property is in the process of being remodeled and improved. Our dresser had a broken draw and we found dead bugs and dust behind the bedside table. The phone was unplugged and not working. We had a nice and clean continental breakfast area with waffles, yogurt, and cereal. TV worked well but was no longer bolted in place. When asked about the pool we were not informed about the pool hours and the night lady was short on answers.

There were 2 large diffusers at the check in desk which gave off a strong and unpleasant odor into the lobby area. The bathroom wasn't the cleanest and the sample hair products had already been used. The light in the bathroom kept going on and off on its own and the shower curtain was dirty and needed to be replaced.The most disconcerting thing was the side exterior door down the hall from our room was not secure. It had a keypad to tap with your hotel card. However the handle was completely broken and the door didn't latch at all. Anyone at all could enter the hotel. After bringing it to the attention to person at the desk he said not to worry that he would be there all night and that nothing ever happens there.That was not comforting at all.

Clean, quiet comfortable, which is really all we care about. One issue - the room key cards get wiped if you keep them in the same pocket as your phone. Let people KNOW about that! Staff was great.

We need to stay here just for an overnight on our way to vacation. Our first room smelled like mildew and we immediately requested a new one. The second room was clean however, the sink faucet leaked around the edges. The staff was friendly and helpful.

Clean and comfortable room. Some areas were a little dirty but overall descent. Much better than other hotels near by that we’ve stayed at. The breakfast was as expected and clean. I love the free waffles! Staff was kind and cheerful.

Our stay was wonderful. The lobby and our room were very clean and nicely decorated. The breakfast was great. The staff was very kind and helped us bring our luggage up to the room. We were very well pleased. We look forward to staying there again.

This motel was excellent with one exception. We could not shower early in the day of our departure because the hot water was not turned on yet. So, we had to leave without showering!!

Convenient location made me book here, I was pleased with the price point but was ultimately unable to sleep for any significant length of time. Terrific Road noise mixed with the borderline opressive utilization of misting perfume atomizers in the lobby made the senses overwhelmed. Beds were comfortable but a lingering funky smell beneath the deep use of the scent atomizers suggests to me there may be sewer/water issues that are being treated with this band aid solution. Would not stay again.