我在北安普敦總理酒店住了2晚,我的工會爲我安排了住宿,我在不久的距離參加工會代表會議。我被放在一個無障礙的臥室,我不喜歡,沒有足夠的存儲在浴室或臥室,地毯不夠乾淨,馬桶被污漬和髒,格倫非常友好地爲我打掃,他很棒,蓋爾和艾米利亞也是如此。沒有人告訴我,到達時,Ypu實際上必須打掃房間,所以當我昨天下午從會議回來時,我遇到了一張未鋪好的牀,沒有乾淨的毛巾,我不得不從接待處得到一些自己,這讓我很生氣。今天早上,當我準備退房時,我發現牀底下有一雙髒兮兮的男襪,真噁心!!!On.the plus side,早餐很好,工作人員都很可愛,擅長他們的角色,但你需要訓練你的清潔人員更注重細節,我住過許多不同的高級客棧酒店和許多不同的位置,這裏的標準還不夠好。
Came to a group meeting stayed overnight the hotel is like brand new despite being open 5 years , spotlessly clean the few staff we encountered were very helpful and welcoming . It’s surprising such a modern build has no air con or usb ports for laptops etc. It must be remembered that the hotel is located on a university campus and if sleeping with windows open students are not the quietest and very nocturnal! They are shouting and talking loud throughout the night ! They never seem to sleep!
Earlier today, I had an exceptional experience with the customer service at Holiday Inn Northampton. I was unable to reach a colleague over the phone, so I contacted the hotel for assistance and was connected with Anya who was incredibly helpful and understanding. She promptly checked on my colleague, provided me with the necessary information, and even offered to relay a message. Anya’s efficiency and professionalism made a stressful situation so much easier. Highly recommend Her outstanding service!
諾鹹頓南(伍頓)至尊旅館為忙碌一天的旅客提供一個放鬆身心的好地方。 諾鹹頓南(伍頓)至尊旅館是您遍覽北安普敦美景與感受城市之聲的理想選擇。
從飯店出發,NORTHAMPTON站僅4km遠。 附近地區擁有許多景點,包括Grangewood Park Residents Club,Delapre Park和Trilogy Active at Danes Camp Leisure Centre。 在忙碌的一天結束時,旅客可在飯店放鬆身心或外出享受城市。 北安普敦飯店在網站上提供停車場。
Really easy when checking in, staff were very friendly and helpful. Even though we had booked without breakfast, they still gave us all the times in case we changed our mind as well as the times for the food and the bar. The room was clean and just what we needed for a getaway. Plenty of space and it had really good space to store our belongings away. Good amount of plugs, especially having one either side of the bed. Bathroom was clean and a really good size. Wifi was included, which made it more appealing as usually when we go away we have to pay extra!
I had a wonderful experience here, the food was superb and the breakfast was enormous. I have to thank the general manager Mike For being very pleasant and helpful The rooms was very peaceful and clean The location was excellent,and there was a very big car park and safe
BBethany GAlthough greeted with a welcoming smile by the first receptionist that greeted me on my arrival, I can honestly say this is the worst place I have ever had to stay. I found multiple hairs across the whole room. Laminated menu that was dirty on a dresser offering the dinner menu for downstairs. Only positive I found were the cheap biscuits offered with the tea bags in the room. Very dated with damaged furniture, walls and curtains. Opened the curtain in the morning and the whole thing fell down. Shower was so filthy I didn’t use this. Hairs and what appeared to be eyelashes on the floor. The toilet roll that was spare behind on the toilet was unused however dirty. Bedside lamp shade was filthy. I was booked to stay here on a business trip and felt the cleanliness was at such a low, I did not try the breakfast that I had paid for after having an awful nights sleep. Road noise is loud yes however would not say this impacted my sleep at all. When I checked out very early the next morning, the receptionist (a different one this time) was dealing with another guest complaint when I was checking out and said “okay, anything I need to know” so I alerted them to the curtain and hooks that had fallen down. She appeared unbothered as I left swiftly. The overall cleanliness and condition of this hotel was the same throughout as I found within the hotel room itself. A real shame when it was £110 for the night and was booked last minute with local other larger chain hotels fully booked. An experience I can genuinely same made me feel very uncomfortable.
I have stayed a few times once for a while on my own and it was the staff that made it for me they were so kind nothing was to much trouble and I drink a lot of tea so needed lots of top ups lol I felt very safe here I have worked in the industry myself so I know how hard they all work they have a great manager there customer service is amazing 5 stars will always stay here when I town thank you Lorraine