諾瑟姆公爵旅館(The Rec Hotel)

We are a couple in their late 70's. We were told our room would be ready at 12 noon. We arrived shortly after that and found that it was not ready. We attended a nephew's funeral in the afternoon and my husband was quite unwell when we got back and had trouble getting up the stairs. About 5 minutes later someone came to the door and offered us alternative accommodations but as it meant tackling the stairs again I refused it. On second thoughts I should have accepted but my husband was not well enough to have to move at that time. My problem is if that unit was available in the afternoon, why were we not offered it on arrival, even if it cost more I would have preferred it, especially as it apparently had its own en suite.

All of the above comments. If there was a negative aspect the shower head was a little too big splashing the bathroom floor - slippery. Otherwise a most enjoyable experience. Will book next time when kitchen is open.

we arrived on a WA public holiday, not aware as not PH in our state. Not informed when booking, received txt 4 days before arrival to advise PH and everything closed, key to room would be in a security box, no information as to location of box and that our room was offsite. Only stayed 1 night everything still closed when we left at 0930am the next day.

Check in was very average Food service was terrible. Ordered pizza only to be told 20 mts later that they didn’t have all the ingredients and then ordered crumbed squid that was very over cooked. Almost inedible. I did receive a free drink and the room was great

Comfy beds, big tv, bar fridge with freezer, microwave & just more than the facilities I needed on this occasion but awesome to see

Honestly, I never fill these surveys out. But the service from the team behind the bar on the day I checked in was exceptional! Extremely accommodating, and went out of their way to ensure my out of hours check in was smooth. Everything was great.

A great experience staying at the Dukes Inn. Clean and well appointed rooms. Friendly and efficient staff.

No one available for check in. Very basic accommodation for price. No hot water either. Would not use it again

******* allowed me to book a room that was unavailable so had to get another room for the second bed. Caused some dramas but the hotel ended up giving me a 2nd room at no extea charge so that was nice.