VERY RUDE STAFF.....We recently stayed at this place for a week. The rooms are very outdated and dirty, found pretzels on the top of the tv stand and under the toaster, ants all over the counter. The place is very run down, rusty and basically falling apart. Apparently, the owners bought a bar instead of updating the hotel. We also had an incident. We booked several rooms. One of our guests were waiting for a ride, we allowed him to use our room, since he checked out that morning. His room was left wide open and he forgot some items in the fridge, so he went to retrieve them. The absolutely insane woman at the front desk accused him of breaking into the room, screamed at him across the hotel and threatened to call the police. Other hotel guests witnessed this and were appalled at the conduct of the front desk manager. She then threw our guest off of the property and called him an *****. I received a call from the hotel about the incident and while I tried to explain what was going on, the hotel manager hung up on me. Later we spoke to the housekeeping folks, and they apologized for the managers actions and said it happens all the time. Needless to say, we will not return to the Golden Rail and have cancelled our two rooms for next year. Additionally, two other guests staying at the Golden Rail have cancelled their rooms for next year.
翻譯