西布裡斯托爾溫德姆華美達飯店

Avoid at all costs ,it’s not worth it, even if you don’t have many options. I can guarantee that anything else would be better than this. We booked this room through Trip.com, and upon arrival, we were told we had to pay £5 for parking ,despite there being a sign stating that parking is free for guests, but not for those who book through a third party company… The rooms were filthy and in terrible condition. They are in need of refurbishment. We asked to change rooms but were told the hotel was fully booked. One of the windows wouldn’t close, so we had to sleep with it open. That might have been bearable, except the hotel is right next to the M5, and the noise made it extremely difficult to sleep. The bathroom was dirty,the floor hadn’t been hoovered or mopped, and the shower floor was disgusting (thankfully, I had flip-flops). The toilet hadn’t even been flushed. The carpet was stained and unvacuumed. The walls were falling apart. I even found a dirty sock and used tissue in the room. The receptionist did offer to clean the toilet, but that doesn’t make up for the overall state of the place. The hotel listing shows a picture of a swimming pool, but there isn’t one. They also claim to have a gym ,where is it? All I saw was a tiny room with three cardio machines. I only stayed because I couldn’t find anywhere else at the last minute, and they refused to offer a refund or even a partial refund. They told Trip.com customer service that they were offering us free breakfast as compensation ,but they only called us at 9am to let us know, and breakfast ends at 10. I was asleep until 9:30 because I’d been kept up most of the night by the noise. Honestly, this was a total waste of money and a really bad experience.

這家飯店衛生條件一流，裝潢精美現代。 雖然我之前住的房間衛生間的風扇噪音很大，但他們還是立即幫我換了另一間房——服務太棒了！ 每位員工都彬彬有禮，專業素養很高。我給他們滿分。

地點便利，緊鄰 M5 高速公路，距離波蒂斯黑德 10 分鐘車程。晚上 7 點到達，停車頗具挑戰性 - 飯店外或卡車停車場邊緣的溢流停車位均無空位。由於是單行道，最後不得不繞環島多次試圖停車。到達酒店後，我被告知可以在酒店內任何地方停車（收費 5 英鎊），如果提前知道這一點會非常有用。房間寬敞。雙人床很奇怪，床單下有兩張狹窄凸起的單人床墊，非常不舒服。熨衣板燒焦/染色。地毯上有些污漬。我沒有去餐廳/酒吧區。考慮到位置，噪音不算太大。 90 英鎊 + 5 英鎊停車費，價格過高

非常乾淨，很容易找到，當我們到達那裡時，接待員很熱情，我們的房間很乾淨，停車免費，總的來說，我推薦，我會再次住在那裡