波蒂斯海德普瑞米爾飯店

The Premier Inn at Portishead was an o/n stay, we were warned there was ongoing work and were prepared for this. the building itseld whilst clean is looking a bit tired. The staff were Excellent However, the eatery associated with the Inn is a Brewers Fare, as there were no other food options nearby we booked an evening meal and breakfast deal. We were disapointed with the interior, the general cleanliness was poor. The floor, seats and skirtings were filthy where we sat. The garden area was even worse, overgrown weeds, seagulls landing eating food remains on plates. No staff were dealing with this. There was a fairly lax attitude all round.

A lovely lady called Faye welcomed us to the hotel and couldn’t have been more pleasant and kind! She also took stock of our slightly bedraggled family status and happily informed us we had an air conditioned room! The room was bliss and the nights sleep was perfect thanks to the a/c. The pub next door was ideal for a drink and breakfast was perfect for our little team. Thank you Premier Inn Portishead for making some weary travellers much happier!

Excellent ,,staff perfect ,,certainly had no problems with hotel, room and certainly no issues with the wonderful staff ,they deserve a badge of honour from the help they gave with a bad case of heat exhaustion ,,101 percent effort all round from all staff and ian thanks

Lovely clean, spacious rooms. Beds were very comfortable. Staff were extremely helpful and friendly. The brewers fayre pub is right next door and had a large selection of food and drink at very reasonable prices. All round excellent value for money and

Friendly staff that couldn't have done anymore for us, as I was travelling with my partner this time who has to use a mobility scooter/or sticks. The room was a good size and the bed very comfortable and even had extra pillow that was useful as my partner likes two when sleeping! my only minor moan they done away with supplying mugs and glasses so I cant as I normally do have a glass of water with my coffee.

Staff weren't knowledgeable. The staff were rude when an issue came up. We were Challenged by manager on what their version of events was. And didn't seem interested in replacing it. The customer was definitely wrong. That was me, the problem wasn't even close to being resolved. Wouldn't ever stay here again.