克利夫蘭機場西拉昆塔溫德姆套房飯店

Nice clean hotel with super fast chech in.

When I arrived to my room, I found the bed appeared slept in, an open can on the nightstand and a used towel in the bathroom. The second room assigned to me, had dirt in the carpet outside its door, and one of the wall sconces hanging by its wiring, also it looked like someone had tried to pry the door open. Immediately, I became uncomfortable staying here and I eventually left early before my 2nd nights stay and checked out. I would not stay here again.

The hotel was just ok. I felt safe and there were some conveniences like parking, dining areas nearby and some shopping. I didn’t like the fact that we were put on the first floor right near the entrance and elevators. You could hear a lot of noise and doors banging all hours of the night. Also, the bed was horrible. The mattress was far too soft. I woke up with a soar back. I’m ok if the mattress is medium firmness but it was very soft.

Whoops. No hot water for 4 days. Cold day 1 and 2, tepid days 3 and 4. Tub pooorly maintained. No towel bars. Door secondary safety latch inoperable. Broken elements on refrigerator. Bed was comfortable. Only one elevator of two working and it rattled, jerked and thumped! A bit disconcerting. Staff members were pleasant and polite. Manager graciously did not charge us for day 3. Parking area was the highlight of the facilities. Easy to use and well lit.

When u walk into the lobby there are two buckets on the floor from the ceiling dripping of water. Our room was also disgusting. Bath tub waa dingy and needs scrubbed. Couches had stain on it. Carpet had a foul smell. Windows wide open to air the room out and didnt have a window screen. Very unsafe for any one or children to fall out from.