拉斯維加斯四季飯店(Four Seasons Hotel Las Vegas)

if you frequent Four Seasons properties because they are almost always a safe bet. you should be aware that this property is not a Four Seasons.. its Four Seasons/manday bay. this property is very outdated and needs a massive renovation and or relocation. Las Vegas has so many options and I hate to say it but this property isn't up to par with other locations within its price point. Staff also isn't up to Four Seasons standards, I had issues checking in of all things, one of the great things that Four Seasons is known for is the seamless check-in/out process. Sadly I don't forsee myself returning to this property unless it goes under a massive redevelopment.

My bathroom flooded every time I took a shower. The engineers came in to fix it but only partially fixed the problem. I didn’t pay for a 5 star hotel to deal with this. Some employees at the entrance were not attentive or were distracted between conversations, and forgot about providing their service. On top of that at the end I got charged some hidden extra fees that the hotel charges per day. Not recommended.

Exceptional experience! Our huge thanks and sincere gratitude to the Four Seasons Hotel Director and Relationship Manager who were really wonderful, kind and professional! We appreciate the champagne for our anniversary and the gift for our daughter’s birthday! No words can express our feelings and gratitude! Thank you so much Nicole Zvek and Ysobel Chai! You are amazing!