雅加達諾富特曼加達廣場飯店的評論

住宿方回覆: Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us, from the convenient location and elegant lobby to the comfort of your room and the attentiveness of our team.Your kind words motivate us to continue providing the best service and experience for our guests. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to the city.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores.We are delighted to hear that your business trip became more relaxing during your stay with us.It is wonderful to know that you enjoyed our plentiful breakfast as well as our swimming pool and gym facilities. Your kind feedback truly motivates our team.We look forward to welcoming you back to Novotel Jakarta Mangga Dua Square for another pleasant and memorable stay.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback with us. We regret to hear that certain aspects of your stay did not meet your expectations, particularly regarding the condition of our facilities and the surrounding area. Your comments are valuable and will be shared with our team for improvement.We are pleased, however, that you appreciated our convenient location, friendly staff, and the breakfast offerings.We truly hope to have the opportunity to welcome you back for a better and more comfortable experience in the future.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Guest,Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, excellent service, swimming pool, and the friendliness of our staff.We look forward to welcoming you back for another memorable stay at Novotel Jakarta Mangga Dua Square.Kind regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: 親愛的賓客：感謝您與我們分享您近期的入住體驗。得知您的入住體驗未能達到預期，我們深感遺憾。對於您所遇到的不便，我們深感抱歉，尤其是在客房設施、空調和清潔方面。請放心，我們認真對待您的回饋，並已將其轉發至相關部門，以便立即跟進和改進。保持賓客的舒適和滿意是我們的首要任務，您的意見對於我們提升服務至關重要。我們希望未來有機會再次歡迎您，讓我們有機會為您提供更愉悅、更流暢的體驗。此致，諾富特雅加達曼加杜阿廣場飯店賓客體驗團隊

住宿方回覆: 尊敬的 NadezhdaVl：感謝您抽出寶貴時間分享您的回饋。我們很高興聽到您喜歡我們的泳池，並對客房和早餐感到滿意。我們也感謝您對飯店位置的評價，我們將持續探索提升賓客便利性的方法。我們期待未來再次歡迎您入住雅加達曼加杜阿廣場諾富特酒店。此致，賓客體驗團隊：​​雅加達曼加杜阿廣場諾富特飯店

住宿方回覆: 尊敬的 Nova 女士：感謝您抽出時間分享您的回饋。我們很高興聽到您對我們客房的整潔、附近的餐飲選擇以及寬敞的游泳池表示讚賞。我們很遺憾得知，由於購物中心的商店數量有限，飯店位置未能完全滿足您的期望。雖然購物中心本身有一些門市已關閉，但我們酒店周圍有各種餐飲和購物場所，方便客人前往。我們非常重視您的回饋，因為它們有助於我們不斷改進，並希望未來能再次歡迎您，享受更愉快的住宿體驗。此致，賓客體驗團隊 雅加達曼加杜阿廣場諾富特飯店

住宿方回覆: Dear Guest,Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location next to the electronics market and appreciated the nearby supermarket.We look forward to welcoming you back for another enjoyable stay at Novotel Jakarta Mangga Dua Square.Kind regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Valued Guest,Thank you for sharing your wonderful feedback and high rating.We are delighted to hear that our cleanliness, environment, and executive floor service exceeded your expectations. It is also great to know that you enjoyed our pool and gym facilities, as well as our convenient location.Your kind words about our team will be shared with them, as they truly appreciate your recognition. We look forward to welcoming you and your family back to Novotel Jakarta Mangga Dua Square on your next visit.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Novotel Jakarta Mangga Dua Square.We sincerely apologize for the condition of your room and the discomfort you experienced. This is certainly not the standard we uphold, and your comments have been immediately shared with our housekeeping and management teams for investigation and corrective action.We take cleanliness and guest comfort very seriously and appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide a stay that reflects the high standards expected at Novotel.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Guest,Thank you for your outstanding review. We are delighted to hear that you enjoyed our convenient location near restaurants and malls, the variety of coffee options, and our extensive breakfast selection. We’re also pleased that our early check-in service met your needs.We look forward to welcoming you again to Novotel Jakarta Mangga Dua Square.Sincerely,Guest Experience Team

住宿方回覆: 親愛的賓客，感謝您抽出寶貴時間分享您的回饋。我們很高興聽到您喜歡我們靠近 Mangga Dua 購物中心的便利位置、早餐、游泳池以及寬敞的豪華特大床房。感謝您對浴室設施的建設性意見。對於因淋浴門和馬桶軟管缺失而造成的任何不便，我們深表歉意。我們將與維修團隊一起檢視這些問題，以改善賓客體驗。我們期待在不久的將來再次歡迎您，享受更美好的住宿體驗。此致，諾富特雅加達芒加杜阿廣場飯店賓客體驗團隊

住宿方回覆: 尊敬的賓客：感謝您分享您在雅加達諾富特曼加杜阿廣場飯店的入住體驗。我們非常重視您對客房狀況、早餐和周邊環境的評估。對於您入住期間造成的任何不便，我們深表歉意。您的回饋非常寶貴，我們將與我們的團隊分享，以幫助我們改善設施和服務。我們希望未來有機會再次歡迎您，為您帶來更愉悅的體驗。此致，賓客體驗團隊：​​雅加達諾富特曼加杜阿廣場飯店