雅加達諾富特曼加達廣場飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for your kind review. We are delighted to hear that you enjoyed our clean and tidy rooms, as well as the service from our team. It is wonderful to know that our front desk was able to assist with a room upgrade to enhance your stay.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards,Guest Experience Team

住宿方回覆: Dear Guest,Thank you for sharing your feedback. We appreciate your kind words regarding our dining experience and the service provided by our staff, especially during dinner. We are glad to hear that you had a pleasant experience in this area. However, we apologize for not meeting your expectations regarding the cleanliness and facilities in the room. We take your comments seriously and will work on improving these aspects to provide a better overall experience for our guests. We look forward to welcoming you again in the future.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Valued Guest,Thank you for your feedback. We are glad to hear that you enjoyed our breakfast and found the room clean. We appreciate your input regarding the room condition and will address the necessary improvements. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Regards,Guest Experience Team

住宿方回覆: Dear Valued Guest,Thank you for your feedback! We're glad to hear that you enjoyed the surrounding area with many dining options and convenient stores nearby. We appreciate your comments and hope to welcome you again soon.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: 尊敬的客人，感謝您向我們提請注意此事。對於床單清潔問題造成您的不便以及延遲回應您的要求，我們深表歉意。這不是我們旨在提供的服務標準。您的回饋對於幫助我們改善服務非常寶貴。

住宿方回覆: Dear Valued Guest, Thank you for sharing your feedback. While we're glad to know that the location and environment were satisfactory, we regret that the breakfast did not meet your expectations. We strive to improve continuously and your input helps us in that effort. We hope to have the opportunity to serve you better in the future. Regards, Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Mr. Jacob Ye,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our spacious and clean rooms, friendly front desk service, and the variety of facilities, including the swimming pool and breakfast selection.We appreciate your mention of our convenient location with easy access to shopping malls, supermarkets, and restaurants. It is always our pleasure to provide a comfortable and well-connected stay for our guests.We look forward to welcoming you again in the future.Best regards,Guest ExperienceNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand the importance of a non-smoking room and regret that we were unable to accommodate your preference. Regarding the room cleanliness and older facilities, we have taken note of your comments and will work with our team to make improvements to ensure a better experience for our future guests.We truly hope to have the opportunity to welcome you back and provide you with a more comfortable stay.Kind regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: Dear Guest,Thank you for your feedback. We are glad to hear that you found the location ideal. We sincerely apologize for the inconvenience you experienced with the front desk service and the cleanliness issues you encountered. This is certainly not the level of service we strive to provide, and we will address your concerns with our team to ensure that we improve in these areas. Your comments regarding the breakfast variety and the room condition will also be taken into consideration for future improvements.We truly value your input and hope to have the opportunity to welcome you back for a more seamless experience.Best regards,Guest Experience Team

住宿方回覆: Dear Valued Guest,Thank you for choosing to stay at Novotel Jakarta Mangga Dua Square during your business trips! We are thrilled to hear that you are satisfied with the service at the front desk, and we’re glad that our location and amenities make your stay more convenient. With nearby metro stations, shopping malls, and restaurants, we hope it continues to meet your needs. We look forward to welcoming you again on your next visit!Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

住宿方回覆: 親愛的客人， 感謝您抽出寶貴時間與我們分享您的體驗。得知您對雅加達曼加杜瓦廣場諾富特酒店的住宿不滿意，我們深表遺憾。我們努力提供舒適、乾淨的住宿，如果您的住宿不符合我們通常的標準，我們深表歉意。我們的首要任務是客戶滿意度，我們一直在尋找改善服務的方法。希望您以後再給我們一次機會，讓我們為您提供更滿意的體驗。真誠的賓客體驗團隊

住宿方回覆: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our spacious rooms, diverse breakfast options, and convenient location. It’s our pleasure to make your business trips comfortable, and we look forward to welcoming you back in the near future.Best regards,Guest Experience Team