Beautiful modern room (apartment) #107 overlooking lake with lively patio with sofa and dining area. Loved the washer & dryer, fully equiped kitchen, but needed step stool for top shelves. Unfortunately, due to a big construction project all facilities were not available- spa, part of roof top lounge was roped off. Had to walk around cranes, materials and workmen. We were not made aware of this when booking, no discount nor waving resort fee was offered. Room/ suite was wonderful but no instructions on using thermostats. Asked 3 different front desk people till someone knew how they worked- one for airconditioning, one for heat and one for heated floors. Staff was very kind but some needed training. BreKfast was very good- service and food. Dinner at restaurant had idyllic view of lake. Service was excellent, special kudos to Audrey our sever.. Sadly food was only fair, overly complicated ingredients that overwhelmed protein, yet bland flavors that needed some spark. Extensive winelist. Would be 5 star if had better Chef, no construction and better trained staff. Amazing location and charming property.
100 評價