羅切斯特西 - 希臘Residence Inn 飯店(Residence Inn Rochester West/Greece)

My stay was stressful, my original room was not clean and had urine already in the toilet, the room they moved me to had stains on the sheets and smelled like smoke. The front desk gave me straight attitude. Overall i just probably wouldn’t book there anymore

Staff was very good and friendly, however the room we got was not clean, had an odor, and ants on check out day. The hotel was also doing maintenance at 8am which caused a lot of noise and a bad odor throughout the entire 1st lvl.

The hotel behind us, right outside our window had about 6 fire trucks and some police there with there lights on for over an hour. My kids got scared

They are under construction and we were woken up very early, my daughter was scared of some of the noises. I am pretty sure they were working right above our room.

Good Day the my stay at Residence Inn Marriott in Greece NY was okay but the elevators not working was an inconvience, transporting luggage up 3 flight of stairs took a toll on my back.Thanks again Flora Sutton.

Very clean and very nice studio room..only thing i didnt like was alot of the adults were drinking alcohal around the pool and spa area..i dont want my kids around that.. other then that we had an amazing time..

I like my stay very modern rooms excellent staff and service nice free breakfast options and nice pool area and spa tub excellent place to stay if you traveling thru Rochester area or just for celebrate a special occasion

We had a wonderful time. All the staff was courteous and friendly. Breakfast in the morning was excellent. Would definitely stay here again and recommend this hotel difference and family.

We were several family members (21 in total) venturing to Rochester, New York for a Christmas Gift experience, visiting the Strong Museum. We came by car from Canada to spend the weekend together and enjoy what we hoped, would be a memorable moment. The Strong Museum was amazing! I recommend you go if you get the chance. The Residence Inn by Marriot, unfortunately did not hit the spot. Desk personnel were extremely unprofessional and lacking in every way. We had to request and remind them that bed linen was not provided for the pull-out couch, and that plastic covers on the mattress had not been removed. Nice that they were new, but really was that our job? They didn't even bring the linen to our rooms. We had to carry 6 room loads of linens through the hallway by ourselves. There was no restaurant....even though the website specifically says there was. Rooms were spacious and newly renovated, but it didn't make up for the next big disappointment, which was the pool. Upon entering the pool area, there was a heavy chemical intoxication. The chlorine hit you and before long, (and I mean within 10 minutes), your eyes were stinging and you felt like you were going to cough up a lung. We advised the staff, who basically looked at us like they had no idea what we were talking about. We mentioned it again the next day, and was advised that there had been only one other complaint, and that the chemical levels were fine. Just recently saw that a visitor on the same weekend has made a