Here’s a refined version of your comment: --- ”Our experience started on a disappointing note when we were assigned rooms on the 1st and 2nd floors, despite specifically requesting at least one ground-floor room due to a friend’s knee issues. Unfortunately, there was no elevator. The hotel itself feels outdated, likely around 20 years old and poorly maintained. Everything from the beds to the bathrooms appeared worn out. To top it off, I found a large cockroach in my room, which I had to deal with in the middle of the night. The air conditioning was another major issue—it seemed like a relic from the '80s and couldn't keep up with the heat. The vents were filthy, and the switches were broken. The only positive aspect was the staff, who were genuinely helpful, especially Sharma, who assisted us until 2 AM. Their service was the silver lining in an otherwise disappointing stay.”
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