北查爾斯頓Plantation Center附近住宿

Front desk staff friendly, facility clean, breakfast average. Issue was room assignment. I booked large king suite room, Assigned room was “handicap assessable’ Did not need that, Two TV , what we expected “ could not change channels on one , could not shut A/C off and also noticed electrical outlets without covers. Changed room, and got smaller king suite only one tv. Did not have the same amenities as what I booked yet I was charged the same price, but it’s also advertised that way. This was also a handicap accessible room, but I certainly wouldn’t call that it is not a walk-in shower you have to climb in. I found the shower to be slippery. Room for two people which we were only two glasses in the room no plastic glasses in the bathroom just two glass glasses by the sink in the sitting area. The bathroom hand soap provided but no little dish or tray to put it and had to leave it on the counter. This is not what I expect from the Marriott property and I try to stay exclusively Marriott property.

This is my go to place to stay in North Charleston. Staff is always friendly, rooms are clean and comfortable and affordable. There is a place to buy snacks and drinks. One negative is breakfast is not included with the stay but can be purchased.

在入住期間受到了友好的微笑的歡迎。房間非常舒適,有小冰箱。沒有看到任何戶外區域放鬆,這是我唯一希望他們有的東西。我會回到這裏,再次入住

We stayed three nights in October for an event I hosted (EVENT STAFF COULD NOT BE MORE OUTSTANDING), but this is for the room/staff. We stayed in a suite - always ask for the opposite side of the interstate, as it is very loud on the ”even side”, especially if you have any sleep issues. Could it be updated some? Sure. We came back for a night in November on family business. Stayed in an odd-numbered room and it was decidedly quieter. They need better trashcans in the rooms. Seriously, the one they had in the main room is no bigger than a stand up desk file box. The hotel employee that I was disappointed in was Gwen at the front desk. Not friendly, not attentive, not in a hurry. After the first visit my husband had left something, and I thought I ha. Until we made reservations for the second visit, my husband did not realize that that's where he left his cane. He gave them a call, they went right to it, and it was waiting at the desk with his name on when we checked in. What I thought I lost was a necklace we had brought to town to take to the jeweler, but a family emergency prevented that (we lived in the area until last year so it was a trip ”home”). I asked Gwen to check on it. SEVERAL times I had to explain exactly what it was - a broken gold necklace with 4 small beads - how exact is that?) She shuffled around and acted like I was crazy to even ask about it. I explained the situation several more times - she wanted the reservation number I had been under because supposedly that was the only way anyone could look for it. I didn't have the number, but had the dates. She was surly about it. FINALLY she said she'd call upstairs to the lost and found and I could have a seat. It took about an hour for anyone from ”there” to come down, and I finally had to crowd the desk for her to call them. Hearing the way she was referencing my claim was like she was just humoring me, and I might be scamming her. How many people come looking for a broken piece of jewelry, and how hard is it to see if they have it? That could have been a misunderstanding of her motives by me, but based on how she was at check-in both visits and how I saw her similarly relate to other customers, I felt she was not into her job. I won't let that keep me from staying there again, though. The great experience I had with the event staff bought them some loyalty from me. I will say kudos for having gluten free cookies - wish they could be warm, but know that's impossible.

I would say avoid this place at all costs. I arrived at the hotel, I would say between 10 and 11 PM and as I entered the lobby there was a stale musty skunk smell. I had booked a king non-smoking and when I got to the desk they switch me to 2 Queens. So the laundry was on the way so I stopped there first. I spent about 45 minutes to an hour and 15 minutes doing laundry. I then went over to the room and the moment I walked in the room I could tell it was dirty, really dirty! There was two queen beds against the wall barely enough room to walk to the bathroom. They had a futon in the middle of the room which was really hard to get around so I guess the room was supposed to sleep six people. It seem more like a spring break place. The room had two TVs and neither one of them worked. The towels were white but they look like they had been used in a mechanic shop because they were black stains in all of the towels. I also noticed there were several cups Of some kind of black liquid left on top of the refrigerator. I assume from the previous guests. I didn’t even stay in the room. When I went back up front to the desk it was pretty late after midnight and I could not find anybody. I then got in my vehicle and left. I booked this through the Wyndham‘s app and I notified them of my stay and how bad it was. I told them that I wanted to request a refund. Today I noticed I received an email I believe it was from someone from that specific hotel. They gave me the gibberish about oh you only had 30 minutes to decide if you wanted to stay or not and we can’t refund your money. That would’ve been nice but I didn’t get into the room until at least an hour and a half after I checked in. Then when I did go back up to the front desk there’s no one around. To be honest the clerk told me when I checked in that there had been people living there for 2 to 3 years so I’m believing that this might be a section 8 hotel but I really don’t know. What I do know is I’ve been driving a truck for 37 years and this is absolutely the most disgusting place I’ve ever seen. For your own health and safety I would not recommend this place at all. You’d be better getting a couple of blankets and sleeping up under a bridge.

Korin M, who was working the front desk when I arrived late in the evening, was amazing. I told him about a bad hotel, stay in a different city, because of highway traffic noise and when we realized my room was near the road, he went out of the way to help me fix it. He even let me view the new room before we switched my room and brought the room keys to me. I never felt like a burden and he always had a smile. He was so positive and kind. The hotel and the rooms were clean and comfortable. I would absolutely stay here again.

我在航班起飛前幾天入住了家庭2套房。自從檢查維羅妮卡以來,我一直在確保我有一個無縫的放鬆住宿。維羅妮卡讓我的所有問題都變得有價值,並竭盡全力確保我的住宿是優秀的。這家酒店提供寬敞的客房,舒適的牀鋪,早餐,小吃店和許多休息場所。我肯定會推薦該地區的任何人入住這家酒店

我入住時不得不要求更改房間3次。第一房間聞起來像雞蛋,第二房間有一個沙發/長椅,裏面有污漬。第二次問肯德拉換房是因爲房間髒了,住那個房間感覺不舒服,第三間房,她讓我先看了一下房間才同意掃了房間發現比較乾淨所以拿了房間,剛安頓下來就把電話落在牀頭櫃旁邊,去接電話的時候看到垃圾很多,長凳下面就多了還有個塑料包裝,一定是前一位客人留下的,沒有清理乾淨。浴室的廁紙架也壞了,但我無法通過看它來辨別這一點。當我和萬豪的客戶服務代表簡交談時,有人告訴我,我不應該告訴別人房間很好,然後改變主意,抱怨。萬豪無法做到,因爲我使用第三方網站預訂了預訂,提供軍事折扣,但是無論任何人使用何種預訂方法,房間都應該很乾淨。我沒有感覺到我需要徹底調查我所在的房間是否在我抵達時得到了適當的清潔。不確定這是如何遵循萬豪國際清潔承諾的。當我在我所抱怨的房間裏寫這篇文章時,我也看到了天花板角落的網。房間令人失望,但萬豪及其同事處理這種情況的方式更加令人震驚。我們將來不會和萬豪呆在一起,並鼓勵其他人在訪問該地區時尋求更好的住宿。