華盛頓貝塞斯達希爾頓安泊飯店(Embassy Suites by Hilton Bethesda Washington DC)

heel goede ervaring

Manager charged me $265 for simple rose pedals on the floor, he had no consideration nor empathy talking about a policy. Being a manager comes with having empathy as long as its not damaging the property or any employee or guests. We're talking about rose pedals that was in one area of the room.Even when we informed the young lady at the desk at check-in about doing rose pedals and she never mentioned to us about having to clean them uo or a clean-up fee. The manager definitely needs to understand the role he plays as a manager especially in the hospitality industry.

Great staff. Great restaurant. Great Hotel. Great for long stays (I stayed two weeks). Every single employee was kind, helpful, pleasant, friendly, open and just wonderful to be around. The included breakfast was excellent with made-to-order omelettes, a large self-service breakfast bar including waffle maker, fresh fruit, bacon, sausages, potatoes, etc. Yum! And every dinner selection that I tried was delicious. I have zero complaints and will use this hotel every time I need one in Bethesda. Not a walkable area, but many restaurants and shopping are just a short Uber ride away.

This was a nice property with great service! Breakfast was delightful and there was such a variety of items for all to enjoy. The staff were all helpful, prompt, and accommodating. The problematic issue for us were the bed linens and the mattress. We had two nights of very uncomfortable sleep due to the roughly laundered sheets, pillowcases and the terrible mattress.The mattress was not supportive at all. We will consider staying at another hotel brand location next time unless the bed is greatly improved.

An excellent place to spend a week visiting my mother in a local dementia unit (read: stressful.) Having a pleasant space to unwind and extra room for work and snacks made things a bit easier. Every single staff member was friendly and helpful. Centrally located right off the highway. Free breakfast spread plus custom-made omelets (or scrambled, if you are in a real hurry) and the end-of-day Happy Hour were much appreciated. Connected parking garage is good, but watch for parking charges seperate or included when comparing prices.