從飯店出發,至Norfolk Amtrak站僅有7km遠。附近很多景點,包括Cloud 9 Trampoline Park和The Garage Brewery都離飯店不遠。飯店坐落於Oak Grove Lake Park邊,附近還有很多景點包括Great Bridge Battlefield and Waterway Park和Portlock Galleries At Sono。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。可以去飯店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Bakers Crust Artisan Kitchen(披薩)、Cracker Barrel和Joe's Crab Shack不妨可以試試。顧客可以在飯店盡情的享受各種體育設施,如在健身室鍛鍊。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。多國語言工作人員的服務,將為您消除在異國的語言障礙。
TTourist239330859742024.02.20
Would not recommend this hotel for families (anyone, really). Our experience here was a NIGHTMARE. Management is poorly trained and rude to customers as well as their own staff. I felt unsafe in the environment the managers created through their aggressive and threatening body language and verbal confrontations with hotel guests. It was an incredibly unpleasant and stressful weekend . Customers are not permitted in the lobby after 11pm; the manager sends them to their rooms. Yes, even adult guests. Expect to be clearly informed that the alternative will be eviction. How’s that for hospitality? On the second night of our stay there was a fire alarm. Again management demonstrated their poor training and interpersonal skills. It was clear they had no plan to support the safety of guests during the emergency. Manager Rob and Manager Joel were anything but calm and orderly, and instead screamed at guests streaming out of the lobby exit that they needed to get out of the way. No, I didn’t write this incorrectly. They were screaming for guests to get out of the way. Apparently no concern for whether guests were inside the building or not, or for keeping people safe. They even yelled at kids who had evacuated from the pool and were soaking wet, ordering them out into the 30 degree night with no towels. (A kind staff member later brought towels. Thank you, Stephanie). After the building was cleared by the fire department (false alarm) Manager Rob and Manager Joel then yelled at all guests who had returned to the lobby that the pool, bar and entire lobby was CLOSED for the night. All (PAYING!) guests were sent to our rooms at 9:45!!! Really there are so many other hotel options in the area that there is no reason to choose this one.
若想要遊覽諾福克,諾福克海灣喜來登飯店將會是一個不錯的的住宿之選。飯店地理位置優越,駕車至Norfolk Amtrak站僅需1km 。旅客們會發現Skystar Wheel、Norfolk Southern Museum和Slover Library距離飯店都不遠。飯店佔盡地理之宜,Fort Norfolk、Brickell Library和Portsmouth Splash Park離此都很近。所有極具特色的客房都配備有熨衣設備和空調,讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。除了這些飯店內提供的餐飲服務,離飯店不遠處Rajput Indian Cuisine(清真菜)供應的Chicken 65和Roger Brown's Restaurant & Sport Bar、Sushi King(日本料理)的美食,也是來這座城市出行不容錯過的美味之選。顧客可以在飯店盡情的享受各種體育設施,如在健身室鍛鍊。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.05.14
We checked in on May 13, 2023. Not happy at all from the start.................... First off lets start with the front desk.... 1. The front desk associate was highly rude to my family and I, upon getting to the front desk he gave us a head nod for us to proceed to the desk ( not professional at all) We did not get a hey how are you, welcome to the Sheraton none of that!!! The response that we got from the associate was” this is how I talk to everyone” If this is the case then the front desk is not where he should be working at all. However, there was a young man Tyquorie I think that is his name that works at the front desk he was very sweet when I went back to the front desk to ask for assistance. 2. We get upstairs to our room and I instantly pull back the sheets and there is hair in the beds and the mattress pads are dirty. To put the icing on the cake the corner of the mattress was disgusting... I did not want my children nor myself and girlfriend laying in that, but all the surrounding hotels were sold out and we were there celebrating my moms birthday. When I approached the housekeepers he got upset with me because I asked for clean bed linens and her response to me was ”I just cleaned the room and she was not gonna change the sheets” this made me even more upset than I already was. The housekeeping supervisor (Kenneth) he was awesome, I showed him what I was talking about and he attempted to get me straight. 3. The room had a 32 inch television that sat in the corner of the dresser 4. When we got into the room we only had 1 wash clothe ( it was 4 of us in that room) I went down too the front desk and asked for 3 towels and 4 wash clothes (at 6 pm) and we never received them. I then called at 7:30 and asked again and did not receive them, the third time I called I was told that they could not give me what i was asking for. Then at 9:30 someone knocked on our door with linens. I work at a hotel and no one should be treated like this at all!! It was really sad honestly. I most likely will be contacting corporate office about this because I know all hotels have a standard and I am pretty sure that this is not acceptable at all. I expected so much more from the Sheraton on the water in Norfolk VA!!!! The sad thing about it is that I was hoping to have a great experience. We did not at all!! Not even worth $243.00 per night
若想要遊覽諾福克,格拉斯萊特傲途格精選飯店及畫廊將會是一個不錯的的住宿之選。從飯店很方便到達Norfolk Amtrak站,僅有1km距離。包括Virginia Stage Company at The Wells Theatre、VisitNorfolk Tourist Information Center和Slover Library都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Railroad Museum of Virginia、Gallerie Ukwensi at Ghent和Dead Reckoning Distillery,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。您可以在大廳吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。如果您覺得在餐飲服務方面僅限於此,那麼周邊的Shula's 347 Grill(Shula's 347 Grill)(酒吧/酒館)、Rajput Indian Cuisine(清真菜)和The Pagoda Restaurant & Tea House(美國菜)定會讓你大吃一驚,ravioli和Chicken 65分別是前兩家餐廳不容錯過的美味。飯店的健身設施有健身室。飯店設有會議廳,為旅客提供高品質的商務服務。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
若想要遊覽諾福克,諾福克主街希爾頓飯店將會是一個不錯的的住宿之選。飯店距離Norfolk Amtrak站僅有1km。在該地區觀光很容易,VisitNorfolk Tourist Information Center、Slover Library和Town Point Park都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括Gallerie Ukwensi at Ghent、Portsmouth Splash Park和Smartmouth Brewing Company。飯店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的顧客均可便捷的使用。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。您可以到酒吧與朋友暢飲聊天度過閒暇時光。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。如果您覺得在餐飲服務方面僅限於此,那麼周邊Rajput Indian Cuisine(清真菜)的Chicken 65和Roger Brown's Restaurant & Sport Bar的美食定會讓你大吃一驚,Sushi King(日本料理)也是不容錯過的美味。飯店的健身設施有健身室。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
不論是商務還是休閒旅客,諾福克中心Residence Inn 飯店都能讓您的諾福克之行變得更加美好而難忘。Norfolk Amtrak站位於距離該飯店大約2km的地方。著名的景點Chrysler Museum Glass Studio、Hunter House Victorian Museum和D'Art Center均可步行很短距離到達。從飯店到Mermaid Factory遊覽很方便,Unwind Hookah Lounge Norfolk和樸次茅斯海軍造船廠博物館也均在附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備和空調。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。大廳吧給旅客提供了一個舒適的環境,可供休憩。如果您覺得在餐飲服務方面僅限於此,那麼周邊Rajput Indian Cuisine(清真菜)的Chicken 65和Roger Brown's Restaurant & Sport Bar的美食定會讓你大吃一驚,Sushi King(日本料理)也是不容錯過的美味。飯店提供的休閒設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
2024.09.23
Overall a very nice stay. My room was clean and spacious. The room could use a little more light. I had some light bulbs out and they fixed right away. Dede in the breakfast area was amazing. She made sure everyone was happy and welcomed as well as the rest of the breakfast staff. The front desk personel was good when I checked in but the gentle man that works the desk in the morning was not at the desk. He was outside every morning while I was eating breakfast, and the guest had to look for him.
若想要遊覽薩福克,薩福克切薩皮克萬怡飯店將會是一個不錯的的住宿之選。飯店佔盡地理之宜,Hoffler Creek Wildlife Preserve、MoMac Brewing Co和Code 3 Tavern離此都很近。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Ihop(西餐)、Yo Yo Sushi(日本料理)或sweetFrog品嚐下一流的推薦美食。飯店的健身設施有健身室。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客Had a bad experience with this property last week. Monday evening I had a flight cancelled but was able to rebook out of Norfolk for early the next morning. I quickly made a hotel reservation and hit the road. A bit over an hour into the trip I hit standstill traffic and since I was within 30 minutes of the property I went ahead and did the mobile checkin so I could just use the digital key when I got there. My mistake! Shortly after that, I got notice that my rebooked flight was cancelled. I quickly called the property to ask if they could grant mercy and not charge me for the room night since I was now turning around and heading home. The desk agent I spoke with was sympathetic but said since I had done the check in, there was nothing she could do. She suggested I call and speak with the manager the next morning when she arrived at 9:00 am. I asked her if she could leave a message about the situation and she said she would include it in her email to the manager that night. Tuesday morning shortly after 9:00 am I called to speak with the manager and got her voice mail. Left a detailed message. No return call. Wednesday morning I called and again had to leave a message. No return call. Friday morning I called again and got the lady I had talked to Monday night. I asked for the manager and she said ”let me go talk to her.” Then came back and asked what it was in reference to. I briefly went over the scenario and told her I believed we had talked Monday night. She again said she would go tell the manager. Next think I know, the phone rings and I get the voice mail of another person I haven't heard of before, not the manager. I left a third voice mail. At this point, I know I'm never getting a refund. But my problem now is the lack of professionalism. If you are the manager of a property, you have to deal with things. The fact that there was no courtesy to just give me a call back or even speak to me when she was obviously there is unacceptable.
訪訪客The staff was nice but hotel was not in good shape. We were coming to this city to see our daughter’s school function. Then the tropical storm hit, and the event was cancelled. I tried to cancel 48 hours in advance but they did not allow. I even asked if we could just get a rain check and use it when the event was ti be rescheduled 4 weeks later. They said no.
Like I said though, the staff was very nice.