努薩詩鉑高級服務公寓(The Sebel Noosa)

With the pool out of action and the noise way worse than back at Easter, relaxing was near impossible. Plus many parents had decided the spa pool was a creche, leaving their kids unattended for hours, assuming other adults would keep an eye on them. Some of the older kids were great, very polite and fun to chat with, but younger ones should always have an adult known to them present. Staff were lovely as unusual. Location is good. Would expect that increased amount of noise and lack of facilities, and need to be away from rooms from 8am-4pm daily) to reflect more in the price. I felt very sorry for those with kids 4-12 and no pool.

My partner and I enjoyed a lovely stay at the Sebel. We knew that that swimming pool was out of action, however, we were also disappointed when we went to use the spa, that it was also not working. This was not communicated to us, and we needed to ring reception to find out if there were any issues with the spa.

Room was lovely and comfortable. Staff were professional. But unfortunately, Wotif failed to mentioned that the property was under some major renovations during the booking process. So this meant that all the facilities were out of action during our stay. Very disappointing

Would have been nice if it was presented clean there was food left in freezer and dishwasher was dirt and hair in the bathroom it was mopped but not vacuumed sun standard compared to all my other Noosa experiences

The room was great inside. Spacious and clean. The spa bath looked inviting but no soap was provided. All soaps, shampoo etc are in large containers attached to the walls next to the hand basin and in the shower, and in the bath you have access to neither of these. So if you want to use the bath take your own soap! The outside balcony area faced a building and was over the edge of the carpark. It was completely boarded to the ceiling with timber slats so there was little view out (or in). Completely unwelcoming and I’m not sure why you’d go out there.

Location is fabulous. Property is undergoing upgrades to all paved areas so it was not at its best although every effort was made to minmise thr impact on guests. Apartment wa clean and tidy but could also do with an upgrade.

The staff was fantastic! Super friendly and helpful! I’m sure that the property is normally a 5* but is under construction so the experience wasn’t what it could have been.

Awesome position. Despite the short term renovations the staff were soooo lovely and accommodating and bent over backwards to help and support

We were given our rooms keys, the room was still being cleaned, when we returned the issued keys didn’t work. Went to use the TV, batteries flat in remote control.