PARK and POOL, If your going to stay at Nongkhai.....Then this resort is the place to stay, the pool and gardens are just beautiful, a tropical paradise. Walking distance to the lao boarder, hire a scooter from the hotel, short ride down the back street past local shops, cafes, massage shops down to walking street, the markets....to the mighty Mekong for the view & dinner etc....but OMG did mention the tropical paradise back at the resort. We had the best poolside villa...was what made it for us, staff always there for customers
One of the finest resort in Thailand! Beats the Failed Marriott Surawongse hands down in terms of Welcoming, Services from the Heart and Accommodating to guests needs! The breakfast is delicious and impressive. The owners are modest, friendly and great people! I stayed in the stand alone bungalow and exclusivity is fantastic! This is the true 5 stars hotel NOT the Marriott Surawongse!
A friend of mine and myself stayed in a room with two single beds for about 30 USD a night. The room was spacious, clean and auite. The woman at the reception spoke English very well and gave us all helpful information we needed. The breakfast was good. We choosed it because it quite close to the train station and my friend had to cath a train to Bangkok early in the morning. To go downtown where the restaurants and coffeeshops ar situated you need a Tuctuc or you have to walk for about 30 minutes.
Good: Spaces room, asian breakfast with my favorite indochina fried eggs. clean with one exception. Bad: hard beds. thin curtain (does not block the light), beds on wheels which could not be blocked, thus moving around when getting up at night. dirty water heating can, wasn't dusted for a long time. thus no coffee or tea. the killer: both key card did no longer work after 10 pm. extra trip down. worst of all: my friend returned 2:30 am after disco. the frontdesk is as per advertisement 24 hours. but nobody at the front desk. since i am heard of hearing with hearing aids removed when sleeping, no knocking short of an earthquake with 7 on the scale would wake me up. Luckily based on my earlier experience with the keycard i put the mobile in a way that i might wake up when it lights on. and luckily i did. but took me quite some time to fall asleep again. Complaining to the GM: not onsite in the morning and had to talk on phone, it was very difficult to hear him. the simple ”sorry” i heard is not acceptable. Conclusion: HOTEL IS BLACK LISTED btw. don't believe the room pictures. our room looked worse.
Location/ about a 10–15-minute walk into town along a promenade on the banks of the Mekong or there is generally a tuk-tuk waiting outside the front of the hotel Room/ was comfortable enough with a fridge, safe and bathroom with walk-in shower but lacked finishing touches and attention to detail. Safe wasn’t working initially but soon rectified, only one chair on balcony for 2 people, bathroom door difficult to close, one key card for 2 people, house keeping not great, screws sticking out of walls etc etc Breakfast/ the best thing at this hotel is the food. Excellent buffet breakfast with really friendly service, served 6.30am to 10am, always plenty of it enjoyed either in the very nice breakfast room or outside on a terrace. Egg station cooking eggs to order 4 different ways. General/ lots of secure off-road parking down the side of the hotel and behind. The rooms are in 2 separate blocks adjacent to each other with pool containing fish and seating area between them. Check out the Sky bar on top of one of the 2 blocks. Opens at 3pm and serves good selection of food at reasonable prices with great views over the town, the Mekong and into Laos beyond, great for sunsets. Would I stay here again? Yes, due to location, breakfast and Sky bar
Hotel etwas abgelegen, aber mit dem Auto gut zu erreichen und in citynähe. Zimmer sauber und geräumig, aber schon etwas in die Jahre gekommen, Klimaanlage arbeitet perfekt, TV aus den 80iger Jahren, Internet überwiegend langsam, für Streaming leider zu schlecht, Pool schön , aber veraltet, Fliesen fehlen oder liegen in den Pflanzen, Personal freundlich und hilfsbereit. Preis-/Leistung-Verhältnis allerdings stimmt.
訪訪客Good hotel but bad service we has been waiting for our BF 40mn as it said BF is closed at 10:30am but service is bad I don’t recommend that to stay here or you can stay but not included BF I am very disappointed ever, Bad and bad experience I don’t think I will recommend my friends
訪訪客We booked via a 3rd party website. The majority of the pictures show nice rooms in a nice (brick built) building and we booked a 'superior' room in (what we thought) was that building. On arrival we were told ”the room you booked isn't available now but we have a 'superior' room available in another building which is bigger and better than the room you booked”. We were led into a very old wooden building next to the nice building we had seen on the website and shown the room - apparently 'superior'!. We didn't like what we saw of the room and given that we noticed the building roof was literally falling down, we asked if another room was available (or the one we had originally booked), and told ”no” - so we asked for a refund and we would go to find an alternative hotel. To this request, we were also told ”no”. After speaking to the owner on the phone - we were told that ”a room is available of the type you booked (Superior) but you have rejected it, so no refund”. We rejected it because its NOT the room we booked (as the receptionist informed us on arrival) and in an old wooden building where the roof appears to be falling down. We have spent several years in the hotel industry and realize that problems can and do occur, but the true test is how you deal with them - and it seemed like we were being blamed for not accepting the alternative room offered to us (which was our prerogative), and were apparently labelled as 'rude' by the staff and the owner. Looking back at previous reviews on other booking websites, several guests have gone through the same experience of being told their room is now not available when they arrive, and its obvious that the owners refuse to accept responsibility whenever someone writes negatively about their experience at this resort and almost always lays the blame on the guest instead of accepting responsibility. As the staff refused to speak to us even, we had to engage with the booking website to intervene on our behalf and after submitting photographic evidence of our experience, we eventually managed to secure a refund several days later but had to find alternative accommodation after wasting almost an hour trying to explain why we didn't want a room that we had not booked, when it could have been easily resolved with a simple ”sorry your booked room is not available, and yes, we will give you a refund if you are not happy with the alternative room we show you”. No doubt we will get told from the owners, in the reply to this review that this was all our fault anyway!.
訪訪客用戶beware some of the Tripadvisor pictures are not Sofa Gallery Hotel. The Sofa Gallery is somewhat dirty, breakfast is terrible, rooms are small. The bathroom to our room was on the balcony. Sofa Gallery is run down. When I asked for coffee to wash down the breakfast I was told only instant coffee. I asked about the coffee and was told it has not worked in a couple years. I asked for anything to was down the breakfast and was told I could buy bottled water. The pool water 1/4 to 1/3 full, tv didnt work. Rundown.