住宿方回覆: 尊敬的我們尊貴的客人,
非常感謝您選擇 L'Alya Ninh Van Bay 度假村作為您這次假期的目的地。
我們的度假村坐落在一個擁有原始海灘的半島上,為您提供私人的放鬆空間。除此之外,對於在您入住期間給您帶來的不便,我們深表歉意,也非常感謝您為我們的度假村建設在跑步機、食物等方面做出的貢獻。改進。
我們期待您的再次光臨。
此致,
寧凡灣拉利亞飯店
Phi quoc
山岩泳池別墅
入住於 2024 年 5 月
夫妻/情侶出遊
1 則評論
4.0/5
很好
發布於 2024 年 5 月 29 日
My Birthday Present got stolen!!!
My friends and I stayed here for 2 nights and 3 days (5/12/24 to 5/14/24) to celebrate my birthday. We got 2 villas, my husband and I stayed in #29 and my friends in #30. Everything went perfect; foods, services and the views was remarkable except it is very hotttt they need more A/C. However, everything is ruinned because my Jellycat Keychain got stolen on the night of 13th. It was not really valueable item but I cant stand for stealing. I cant imagine this happening in a 5-Stars Resort. My husband yelled at me and said nobody gonna steal an unvalueable item and he also explained that if someone wanna steal they gonna steal something more valueable such as watch, purse, etc. He calmed me down and we decieded to find it again. After 2 hours searching the villa and we couldnt see it. We contacted Thao (our host) and she could not do anything. She said that their housekeeping have been in this industry for years and this never happen before. So, are they trying to say that we are lying about the keychain which cost only $30??? I know this aint gonna go anywhere or got resolved because they will Never-Ever admit that they steal it. I just wanna leave this review to get others attention and protect your items at all cost. Thanks