DDonFamily of 3 from Australia. We stayed in the double family room on level 10. Spacious, clean, warm, double rooms with hot showers and cold fridges. Staff were fantastic, especially the two lads who help with toast and seating at breakfast. Walking distance to night markets and WinMart. Couldn't fault it. We were the only 'western' tourists, but we were made to feel very safe and welcome. I would recommend and would stay here again on our next visit to Ninh Binh.