Great hotel with an amazing view of Lake Chuzenji. We weren’t aware of the self check in policy and we arrived after 6pm so there were no staff around to help us. The self check in machines are a little hard to figure out but one of the restaurant staff helped us and it all worked out in the end.
The onsen is great and the free bicycles were wonderful to ride around the lake. The room was comfy and spacious.
One issue with the onsen is that you can hear everyone in the female onsen from the male onsen. Usually this is fine because most people are quiet, but one of the nights there were several women and children screaming and talking loudly and shouting to their relatives in the male section.
翻譯