希爾頓歡朋飯店-尼斯維爾埃格林空軍基地

the personnel was attentive and very helpful accommodation us in similar room and property due to their construction activity. very please with their service .

the hotel is under construction The whole place was under construction and looked like it was about to be knocked down. I had to walk through the halls with construction all in them

Avoid until repairs completed Highlights - booked into a different hotel Lowlights - accepted our reservation but undergoing extensive repairs

Was unaware Hotel was under a remodel until we arrived. Exterior walls were removed and covered in plywood and plastic. Interior hallways had paper on parts of the floors. Exposed carpet was covered in drywall dust and mud. Hallways were very dirty. Room was on the third floor and both third and second floor ice makers were broken. If would have know about theses conditions up front I would have stayed somewhere else.

The hotel when we checked in had major renovations of lobby going on , we were never notified. Hotel offered for us to stay at their hotel next door called Tru. We stayed there , rooms very basic. The issue is the hotel never cleaned room , supplied towels or room supplied like toilet paper even though i reported it to the hotel the first day when room wasnt cleaned. I called hotel to report this twice to hotel manager snd they said they would call back and never received call back.

The furniture looked like it was from the 70’s very well worn. No breakfast not even a go bag. Charged me 75$ for pet policy when the Hampton inn the night before saw my cat and didn’t even charge me. I was unaware of the policy. Stayed because I was exhausted after a 12 hour drive if not would have left