尼亞加拉瀑布溫德姆花園飯店(Wyndham Garden at Niagara Falls)

The website had it was 10 dollars a day for parking, before I even received a key I had to pay 19.95 for parking in their lot. The room was really hot, but turning on the air conditioner was really loud, we were unable to sleep. Not to mention the fire alarm or something kept beeping like the batteries were low.

飯店地理位置優越。附近有很多餐廳。首選的住宿地點。

醫療 ********* 用戶注意：這家酒店對我們來說是零容忍區。他們不允許在物業的任何地方以花的形式用藥。儘管 ********* 在紐約州已完全合法化。直到我到達酒店後我才發現這一點。他們在前台放置了一個標語牌，讓每個人都知道這是一家“100% 禁止吸煙的酒店”。在那張標語牌上，他們清楚地表明包括煙草和 ********* 產品。他們詳細介紹了電子煙是如何包含在其中的。 *任何痕跡證據或您散發出的潛在氣味或您房間內的任何潛在氣味都會使您被酒店罰款 250 美元。* 我與服務台工作人員仔細核實了這是否包括醫療 ********* 用戶。他說是的。 我還要求進一步說明這筆額外費用的依據是什麼，但他沒有提供。 對我來說，這感覺像是歧視、錯誤信息，以及快速攫取現金和為酒店額外支付 250 美元的可能性。 我走出了保留地，因為作為旅途中痛苦的旅行者，我需要服藥。我不需要額外的費用、歧視或麻煩。 這家酒店最好在預訂網站上更準確地代表自己，以及他們自己。該標准在任何地方都沒有列出。 所有的酒店都需要

Great location

Absolutely disgusting and I wish I could get my money back! The cheap, peel and stick flooring tiles in our room were pulling up from the floor and made crunching sounds when we stepped on them. The remote control for the TV had NOT been cleaned (there was grease stains on it) even though it was in a bag that indicated it had been sterilized. When all four of us started experiencing cold symptoms, I checked the HVAC filters - the grime and dust was so thick that it rolled off the filter without even touching it. It was clear that those filters hadn’t been cleaned in over a year. There was bags of trash in front of the elevator doors and beer cans in the stairwells. On our checkout day, we had to evacuate our rooms to the lobby because the fire alarm went off. There was absolutely no direction given from the staff. We were all just standing in the lobby until the FD came and turned off the alarm. Again, no word from the staff on whether we could safely go back to our rooms or not - were the elevators safe to use? Was every floor cleared? What was the reason for the alarm going off? No effing clue. The whole building smelled like burnt toast and my kids were panicked. The staff member that checked us out of our room didn’t ask us how our stay was and didn’t even make eye contact, just handed us a receipt for the $19.99 per day resort fees and we left. Not only will I never stay at this property again, I’m going to go out of my way to not stay at this brand of hotels.

Great service. Loved the view of the city skyline. Jacuzzi tub in room was awesome. A few flaws with screw holes, towel racks, stained ceiling tiles and dirty windows. But overall experience was great. Would stay there again. A short walk to the Falls.

I stayed in a suite on the 8th and the room was BEAUTIFUL! My only issues were, the outside of the hotel looks dated (which is why I was surprised by how nice is was). It would've been nice to pull up and have the same reaction I had to the inside. Second, charging for parking when the hotel has an ample amount of it's own parking rubbed me the wrong way. I could see if the location had no parking and partnered with a 3rd party company, other than those 2 things, I had a great experience with my girlfriend.

I’ve always associated The Wyndham name with higher quality. This place was very old and outdated and needed a good cleaning. They put us right next to the elevator. I didn’t appreciate being charged for parking on top of the room price. I’ll never book here again.