芽莊博馬度假村的評論

住宿方回覆: Dear Valued Guest,Thank you for your kind review! We’re thrilled to hear that you enjoyed our new and beautiful resort, as well as the lovely atmosphere. We also appreciate you mentioning how convenient renting a scooter was for getting around.We hope to welcome you back for another enjoyable stay at Boma Resort!Best regards,Boma Resort Nha Trang Management Team

住宿方回覆: 尊敬的客人，感謝您抽空分享您的回饋。很遺憾您的體驗未能達到您的期望。在芽莊博瑪度假村，我們努力為所有客人（無論國籍）提供熱情而愉快的氛圍。我們認真對待您的意見，並將審查您提出的問題，以確保我們的服務符合我們對品質的承諾。如果您在入住期間感到不舒服或不滿意，我們深表歉意。我們希望您能考慮再次光臨，這樣我們就有機會改善您的體驗。此致，Boma Resort Nha Trang 管理團隊

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We're happy to hear that you enjoyed the overall experience at our resort, especially the poolside atmosphere with the live music! However, we apologize for the concerns you had regarding the soundproofing and room arrangement. Your comfort and safety are our top priorities, and we will take your comments into consideration to improve the experience for future guests.We appreciate your review and hope to welcome you back for an even better stay next time.Best regards,Boma Resort Nha Trang Management Team

住宿方回覆: 尊敬的客人， 感謝您分享您的經驗！我們很高興得知您發現我們的度假村位置便利，提供前往市中心的接駁車服務。很高興得知您喜歡度假村寧靜迷人的環境以及清潔度和整體管理。我們感謝您的正面回饋，並希望下次造訪芽莊時歡迎您再次光臨！ 謝謝您最好的問候， 芽莊博馬度假村

住宿方回覆: Dear Valued Guest,We sincerely appreciate your detailed feedback, and we apologize for the challenges you encountered during your stay. We understand that our location may not be the most convenient for city center access and that the shuttle service limitations posed an inconvenience. We will certainly review these concerns to improve our transportation options.Regarding the facilities, we regret that the design and dining options did not meet your expectations. We will consider your comments when making improvements in the future.We are deeply concerned to learn of your disappointment with our service, particularly the rigid approach you encountered while trying to address your departure arrangements. This is not indicative of the level of service we aspire to provide, and we extend our sincere apologies for any inconvenience you experienced.Your feedback is valuable to us, and we will use it to make necessary adjustments to enhance our guest experience. Thank you for sharing your insights, and we hope you may consider giving us another opportunity in the future to provide a more positive and memorable stay.Thank you & Best regards,Boma Resort Nha Trang

住宿方回覆: Dear Valued Guest,Thank you for your review. We appreciate your feedback regarding our location. While we are a bit further from the city center, we pride ourselves on providing a quiet and peaceful atmosphere. It takes around 20 minutes by car to reach the city center, and we hope you enjoyed the tranquility during your stay. We look forward to the possibility of serving you again in the future.Thank you & Best regards,Boma Resort Nha Trang

住宿方回覆: Dear Valued Guest,Thank you for your feedback! We’re sorry to hear that the breakfast didn’t meet your expectations. We strive to provide a variety of options and will take your comments into consideration to improve the selection for future guests.We hope to welcome you back soon and provide you with a more enjoyable experience.Best regards,Boma Resort Nha Trang Management Team

住宿方回覆: 親愛的客人，對於您在入住期間所遇到的不便和失望，我們深表歉意。您的回饋對我們來說非常寶貴，我們會認真對待您的疑慮。我們感謝您的坦誠回饋，我們致力於解決這些問題以改善客人的體驗。我們希望您考慮再給我們一次機會，為您提供應有的非凡住宿體驗。

住宿方回覆: Dear Valued Guest,Thank you for your kind feedback! We're so glad to hear that you were happy with our service. We always aim to provide the best experience for our guests, and we're delighted to know you enjoyed your stay. We hope to welcome you again soon!Best regards,Boma Resort Nha Trang Management Team

住宿方回覆: Dear Valued Guest,We're glad you found our location favorable! If you have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We value your input and look forward to serving you again.Thank you & Best regards,Boma Resort Nha Trang

住宿方回覆: 尊敬的客人，非常感謝您給予我們如此精彩的評價！我們很高興聽到您在博馬度假村度過了完美的旅程。很高興您喜歡我們員工的友善服務、一流的泳池設施以及便利的接駁車。我們也很高興您喜歡我們早餐菜單的多樣性以及透過我們的應用程式輕鬆溝通的功能。我們非常重視您的回饋，並很高興得知我們的努力使您的住宿愉快。我們迫不及待地歡迎您再次光臨，享受另一次美好的體驗！此致，Boma Resort Nha Trang 管理團隊