拉莫飯店&鄉村俱樂部

Good very

The staff was not friendly. There was no basic hand and body cream in the room. The room is small, quite stuffy. The furniture is old. If you need a refrigerator, it is not there. You had to buy a bathrobe for an additional fee. Every time you left the room, you had to return to the reception to re-register the key, because the room did not open. The pool is dirty: there is fungus and dirt. The second sauna is a laughing stock: there are chairs inside, and not only your feet are freezing. The only thing: the room is clean. Breakfast and dinner are delicious. But I would like to feel like in a restaurant with music, and not in the hum of voices without a hint of music. Therefore, think carefully before booking a room here. Because there are hotels nearby with higher service, newer furniture, larger rooms, a pool and saunas.

It all feels like stepping back into the 90's and the no drinks rule in your room.... ridicules. Nice staff especially Pauline in the restaurant and the food was ok but I don't want to go bak to the last century !

Rooms basic. We had a big and small bed! Small bed very very uncomfortable- back back in AM Swimming pool needs hats? Swimming pool temp too small for kids

We stay regularly at La Mon, however during this visit we experienced a drop in the standards we have become used to.

We liked the pool and the gym and the walk around the hotel. The room was clean and comfortable it just looked different to online pictures, reception staff was rude but the rest were nice. We also weren’t explained about a breakfast voucher until we checked out which we were annoyed about.

On arrival to our room I was disappointed with both the size and the lack of a bath, however I was pleasantly surprised at the birthday wishes and chocolates. The bed side tables in our room were visibly dirty and we had to ask domestic staff to come and clean them, there was a large dead black beatle on the floor as well as food crumbs around the window. Although there were 3 if us there was only 2 cups/glasses/water bottles. The hair dryer when turned on started to smell of burning and made a screaching noise before stopping completely. The pool was lovely but the shower beside the steam room didnt work properly. Your restaurant was very over priced for mediocre food. In saying that, the staff were fabulous, warm and friendly and very helpful.

Had to move room on 1st night not long after checking in & going to room as only made up for 2 even though booking was for 3 (were there for 1 night under ******* & 2 nights La Mon itself) & this room also only made up for 2 but was supposed to be a room for 4. Also new room shower ended up spraying water over rail onto tiled floor, consequently slipped & hit head as didnt see & realise or expect floor to be soaking. Was advised by reception when got back at tea time shower, extra cup, glass etc for 3rd person & mat sorted but got to room & nothing done. On way to reception as phone in room didnt work either, we saw maintenence man & housekeeping & sorted problems ourselves - nothing had been passed to either parties. Asked 3 times for a bath mat over 2 days for in the bath but was never provided. Went for breakfast at 7 a.m. & the milk my grandaughter (age 6) put on cerral was off & curdled. Luckily we noticed in time when she sat down, before she started it. Had Macaroni cheese for dinner, couldn't eat it as was so bland, tasteless & it certainly had seen no cheese. Tiles & grout around swimming pool & spa pool were dirty & missing which you could easily cut your foot on if not careful, not safe for visually impaired. Such a lot of hard earned money had been spent, to be such a disappointment & for a Four star, wouldn't give it One star & were so looking forward to going - never again.

Walls are very thin. Can hear people just normally talking right next door. Not much sleep is able to get done….