紐波特羅德島6號汽車旅館

Room was not clean, blood stain on sheets, and front desk staff were quite rude. Housekeeping staff were nice and location was great!

We went there check in around 5pm and the room smell a heavy smoke like a whole group of people smoke over there even we reserved smoke free room and that is the last room they have and we can’t get another one, we try to open the window and run the AC to help out with the smell but it’s not helping at all. No blanket inside the room and we ask the front desk , he said it will take time because the house keeper it’s not there and he need to wash and dry it. We keep calling and asked about the blanket every hour , on the 3rd hour I went downstairs and asked for the blanket and he gave me a thin brown blanket instead the thick one they put in the picture. While I’m in the front desk I saw him open the Linen room next to him I spotted an air refresher spray and I begged him to spray my room with it for a minute, or I can borrow it and give it back after I finish but he said NO because it’s not his job and he need to ask the room cleaner lady 1st. What a disaster and we can’t sleep at all that night. Just let you know this hotel have no lift only stairs. Get ready if you have huge luggage. Overall this is the worst experience I’ve ever had in my entire existence with staying in the motel/hotel periods.

The room was very dirty. The floors particularly. There were dirty nail clippings lying around, dust bunnies and black marks. They were sticky. The walls in the bathroom were dirty and sticky too. The water came out yellow/rust color in the tub. When I asked that it be taken care of, I was told that there was no one on staff to clean (it was Xmas day). I then asked for a change of room. The person attending the reception got very upset and antagonistic and asked us to leave immediatly. We packed up and got ready to leave. She then refused to give us our money back (I had paid cash) saying there was no proof I had paid (another person had checked us in). It devolved into a horrible scene. Finally, the person who had checked us in showed up and gave us our money back. I will never set foot in a Motel 6 again. That place was filthy. That particular person at the desk was violent, prejudiced and abusive.