This was our third stay at this location. Last year we had no issues whatsoever so we were confident in our stay this time around.
However, our room had many issues. The door didn’t shut tight on its own, the bathroom door had to be shoved closed hard, the bathroom skink was backed up and filled up every time you turned it on, the outlets were faulty and the lamp kept turning on and off. Our fridge kept shutting off on us.
I put in a complaint at the front desk and was told maintenance would check out our complaints and if they could not be resolved they would move our room. They did not move us nor improve anything other than the faulty outlet.
Housekeeping was very pleasant and did a wonderful job keeping us stocked and our room clean. The location is perfect for us but seeing as we weren’t respected guests even though I booked this august trip back in April, we won’t be staying here again.
翻譯