靠近紐波特Newport Museum and Art Galler的飯店

Stayed one night to save having to leave at an ungodly hour from Liverpool for a visit to the University. Lovely welcome from Reception. The twin room was great and perfect for us. The tea and coffee making facilities are adequate, there are plenty of plug sockets and USB ports, lots of coat hangers and a luggage rack, a flat screen TV (I had no problems with it, which is unusual for me with hotel room TVs!) and a hairdryer in the room. In the bathroom were soaps, shampoos and shower gels and plenty of towels. The room was quiet and the beds really comfortable and we slept like babies! Breakfast was lovely. I had the full Welsh breakfast (minus the cockles!) there was lots of it and it was delicious! My daughter had the continental breakfast and there was a lot of choice - cereals, fruits, pastries, yoghurts, etc. I thought the breakfasts were great value for money and the restaurant staff were friendly and professional, as were all the members of the hotel staff. I would definitely stay here again and would recommend to anyone visiting the area.

非常好的新近建成的酒店。距布里斯托爾坦普爾米茲火車站 10 分鐘步行路程。附近還有一家超市。他們沒有專門的停車場，但可以推薦該地區的停車場。房間寬敞整潔。非常好的浴室，還有淋浴。早上的自助早餐非常好。

兩個夫婦在布裏斯托爾聚會度週末度假住兩晚在所有地區都可能更好因爲不知道我們什麼時候到達,也不知道我們預定了餐廳Chophouse晚餐的桌子與酒店相連,我們認爲這是最簡單的選擇。酒吧和餐廳都很安靜,我們期望的是一流的服務...不幸的是,我們沒有得到什麼!雞尾酒花了20分鐘的時間製作,這真是令人失望(當他們終於到達時,他們很好)。我們去了餐廳,提供了一套菜單和普通菜單諷刺的是(chophouse)沒有漢堡,主菜單上的魚也被點了,類似於小老鼠的魚非常令人失望,漢堡很好-謝天謝地,公司很棒,因爲食物沒有超過好。體驗了晚上的酒吧和緩慢的服務,樓下的早餐體驗是另外一件事!!早餐的2個早上也比較反差,週六的早上相當不錯,一切都有,麥片,果汁,麪包的選擇,酸奶和麥片罐,薰三文魚和熱食我們在9.00am吃早餐,週日我們吃的餐廳9.30am早餐,對比之下桌子沒有清理(有幾個空的,在這個狀態),我們自己清理了一張桌子,不得不請服務員打掃一下桌子,把桌子擦乾淨。我們把以前用過的盤子和杯子放在那裏,放在那裏,女服務員沒有清理乾淨。我們去了服務區,真是一場噩夢;在我們到那裏的時候,服務很差,缺乏食物陳列,缺少餐具和碗,那裏只是一片混亂,似乎有一個人在工作,試圖保持這個地方和前一天相比,果汁已經用完了,沒有麥片粥碗,沒有面包烤麪包,沒有酸奶麥片,有的時候沒有杯子或杯子喝,熱的食物也不斷地在等着。有兩個女服務生浪費時間,他們需要管理,需要生產,他們不知道提供優質的服務......當我們給小夥子評論說忙的時候,他說這沒什麼😳房間在後面一樓,安靜,牀很舒服。但是門關不嚴,要拉/推力才能保證關好。浴室還可以,但是淋浴盤裝滿了,你站在水裏,花了很長時間才排水

基本設施不錯,早餐很棒。招待所位於布裏斯托爾俱樂部和酒吧區的中心,整晚噪音很大。沒有停車場,要將車留在步行十分鐘左右的多故事停車場。週末36英鎊。沒有殘疾人設施,但確實有小電梯。除了其他建築物的背面,沒有視野。我大約在9.00pm到達,事先通知接待,我熱,累,粘。晚上在辦公桌上擺攤的女孩真的非常痛苦,把我的鑰匙遞給我,告訴我我的早餐不包括在內,每餐我必須支付13英鎊,讓我想知道到底發生了什麼。我太累了,沒有爭論,就去了我的房間。這是一個小雙人牀,俯着一個骯髒的黑暗的庭院。另一棟建築就在我面前,窗戶直視着我。沒有衣櫃,因爲房間太小。早餐不錯,服務員很棒。櫃檯後面的另一個可憐的女孩,不會說話。白天的工作人員很可愛。總而言之,一個疲憊的週末,由於噪音和熱量,睡眠很少。兩晚花了我232.20不,早餐不用額外付費,還會再住嗎,不!

It is not the hotel thats the problem but the hotel owner/ manager. Not only was he blunt but his customer service is appalling. His staff was coping very well but he had to interfere under mining them as well as us ,as guests I am a 62 year old married man and being told that now hes got our money he can order us out, i dont think is the correct attitude to have dealing with his guests and this was before we even got our room keys. If it wasnt for customers as myself his business wouldn't survive and after the covid epidemic , you would think he would take more appreciation than putting people off to stay at his hotel I have travelled the world and never done a review before but i couldn't let future guests be dealt with in such a disrespectful manner as this hotelier treated me

The hotel was excellent, when we first arrived the reception area was very busy, but the staff were very polite, and took the time to explain to each guest how to use the cards to the rooms. The room and hotel were very clean and smelt fresh, our room only had a shower, when i returned to main reception and asked for a room with a bath, Michael working at the main desk was very polite, friendly, well mannered and when above and beyond to find us a room that fitted our needs, our stay was very pleasant and because of Michaels professional attitude towards the guests we have already decide to return in the summer. so if you need a place to relax and enjoy WSM book this hotel, thank you to all the staff who work over the festive season. The hotel was good value for the money, and has a high recommendation from us if you are planning a vist to WSM, 7 minutes to the beach.