The Vermont ApartHotel New

Excellent location, modern and well equipped apartment. The apartment is a couple of minutes walk from the main hotel that has a fabulous roof top bar called Above with great city views at night. Friendly reception staff on arrival and departure . Apartment was clean and comfortable with drinks and snacks available to purchase at a small charge . Beds were comfortable for a good nights sleep. Only negative was that some aspects looked a bit tired - for example the fabric on the throws on the beds was clicked , and the table and doors and skirting boards were a bit scratched . Overall a great stay though

We had no hot water. And we had our 4 month old baby with us due for an operation in the morning so we had planned to bath her before she had a cast on. This was very difficult having to boil the kettle numerous times especially doing this with a 6am get up. We phoned and were told to try again. Tried and tried still not hot water. Had to have cold showers ourselves. Told maintenance we’re unavailable. Checked out and mentioned it again and told it would be passed on to maintenance? Is that it. Ruined our stay

The hotel looks impressive with potential for luxury status but several areas fall short. Pity really because it could be a really great hotel. We paid a little extra for room overlooking the river. Big mistake as this meant had to listen to below thumping bass from music from bar on either in 12th floor which is not part of hotel or the bar down below. Three nights of thump, thump, thump does not make for a good night’s sleep. This bar/nightclub on 12th floor would also account for the mountain of cigarette ends in the outside balcony area (not accessible) in front of our one small window. Clearly tossed over from above. Room was well furnished but quite small with little passing room between bed and dressing table. Bathroom was good size although basin did not empty very well. Restaurant was a real disappointment. Food perfectly edible and well presented but lacked seasoning and was pretty bland. Everything lacked seasoning. Chargrilled broccoli spears covered in oil. Breakfast buffet was reasonable apart from fried eggs which had become rubbery and solid due to being left to cook in heated container. Don’t ask for the omelette. Not sure what it was supposed to be but the oily scrambled milky mixture did not even resemble an omelette. The staff however are lovely. Very friendly and chatty and looking to please. This hotel could be so much better with a good chef and some way of insulating the noise from bar

Such a great location, staff are so friendly and helpful I booked this for a friends birthday upon arrival we checked in and were given out cards for our room straight away took about 5 minutes if that when we got to our room we were very happy to see complimentary cakes had been left and a lovely little birthday card, we thought this was a lovely little touch and really made us smile! The reception area is gorgeous and gleaming as are rooms, we stayed in a 2 bed apartment room 401 it was very clean, our view from the window was the Hard Rock Cafe, which just shows how great the location is! Only issue we had was the deposit taking more then 5 days to receive however on the 8th day we received it with no problems so it is still quick compared to some companies! Thank you to all of yous especially the 2 reception staff we spoke to on the Thursday afternoon and Thursday night we will definitely be returning!!! I look forward to seeing you all again thanks!!!😊😊

We have just had a fabulous afternoon tea the food was belly busting and served by the lovely Jess who made our treat extra special we call once a year and this year was the best ever. We will definitely coming back sometime soon.

I stayed here for one night and it was great . I had a 2 bedroom apartment and it was very stylish with everything you needed . Location was excellent with lots of bars and restaurants in very close proximity. The price was very favourable compared to main hotel chains