Instead of being emailed with the room code when it was ready, we had to ring 3 times to get it. Even though payment had been debited. When we got there, there was dirty crockery and junk in the fridge.
翻譯
訪客用戶
入住於 Juni 2023
其他
1.0/5
發布於 6. Juni 2023
No staff. No assistance whatsoever. Phone operator rude and most unhelpful. The elevator was out of order and we had to walk up three flights of stairs with luggage. We were not told this until we had arrived and they had our money. Room and bathroom old and very tired. Nice location, but, never ever will we stay here again.
翻譯
訪客用戶
入住於 Okt. 2024
家庭出遊
1.0/5
發布於 7. Okt. 2024
I’d give it a zero if I could I ask for non smoking and room was filled with cigarettes smoke smell room was dirty I ask for another room and they wouldn’t give me another worse experience I’ve ever had do go here guys no worth the money d ont take your family here it’s very dirty and unclean
翻譯
訪客用戶
入住於 Juli 2024
其他
1.0/5
發布於 29. Juli 2024
This place is disgusting. Dirty and not maintained at all. We had a tv that didn't work, broken tap in hand basin, mould in the shower. Was advertised as wheel chair acessable but is definatly NOT! Staff are unfriendly and unhelpful. When you have issues you have to call a number as there isn't anyone around to help and the person on the phone just argues with you and is not helpful at all
翻譯
訪客用戶
入住於 Juni 2024
其他
1.0/5
發布於 30. Juni 2024
The bed was clean and the TV worked BUT that is where the good news stop. The previous occuppent was a smoker and the room stank, the smoke alarm had a bag over it, I would have taken it off but thought the alarm would go of. There were nail clippings and dust near the TV and used tissues on the top shelf and I don't think the carpet had been vacuumed that week.
翻譯
訪客用戶
入住於 Juni 2024
其他
1.0/5
發布於 19. Juni 2024
Run now!!!! There are better places in Newcastle to stay. I walked into the room at 9.30pm and walked back out - even though there was no accommodation anywhere else. My car was a better option. It was filthy. there were cockroaches everywhere. the linen was stained, the walls were damaged. The entry to the building and lift were disgusting. The street parking is terrible. I felt unsafe being there. I immediately asked for a refund and thankfully I got it. This is the most disgusting motel I've ever seen and not worth the money they are charging.
翻譯
訪客用戶
入住於 März 2024
其他
1.0/5
發布於 18. März 2024
Just don’t do it. Don’t! Not unless you like cobwebs and pretty much everything else substandard. Don’t think the sheets were changed even, They were badly creased when I pulled the doona back and we hadn’t even sat on them. Clean motel sheets don’t look like that. The list goes on. Don’t start me about the non air con and facing West!